Manager Customer Service
Resume:
Phone
rwblooker@yahoo.c
om
Richard Branham
Objective Seeking a position that offers career advancement
and the ability to utilize and increase my skills.
Work experience 7/2008- current Lifetouch National
Studios Springfield, MO
Lead Photographer
Develop a team of photographers by providing
ongoing, onsite training and feedback regarding
equipment use, photography quality and processes,
and customer service.
Review photographic contact rolls or DVDs of
photographers in the office to ensure quality and
consistency; providing feedback and recommendations
to the photographer and General Manager.
Assist in the selection and hiring of photographers
by conducting phone and face-to-face interviews and
/or providing input to the General Manager.
Assist in the training of new and current
photographers.
Serve a client base by improving customer service
levels and retaining accounts.
Photograph preschool aged children in a variety of
settings.
2006 - 2008 AT&T Mobility San Dimas, CA
Manager/Sales Manager
Create business plans to maximize most cost
effective channels of fulfillment for business
sales at all levels with the store.
Responsible for coaching, direct line hiring,
firing and develop sales employees in data selling
and solution selling techniques.
Effectively manage all administrative processes
associated with management of people at Cingular
Wireless/AT&T Mobility including timely
communication of information, administration of
compensation plans, performance management, funnel
management and various tasks as related to business
needs.
Ensure market profitability through attainment of
quotas.
2005 - 2007 C&R Properties Corona, CA
Owner/Manager
Prepare and assist with investment and operational
decisions.
Coordinated all investment financial decisions.
Managed all property decisions.
2003 - 2005 Master Financial Orange, CA
Inventory Control Auditor Manager
Perform initial audit of files. Review process
consisted of checking loan approval, application,
credit, income, appraisal, title report, home
owner's insurance, flood insurance, disclosure
requirements to ensure all files adhere to
company's objective and guidelines.
Prepared audited files to meet investor's
guidelines to assist with salability of loans as
required by company and investor's.
Assisted clearing of loan stipulation's as required
by investors.
2001 - 2002 Verizon Ontario, CA
Advertising Sales Consultant
Managing large number of monthly accounts to meet
deadlines and goals.
Assisting clients in making business decisions to
increase business sales.
Assist clients in graphic design of business ads.
1998 - 2001 Best Buy Riverside, CA
Home Office Manager
Managed a sales department of 18 employees.
Handles inventory and shrink control consistently
meeting and exceeding goals as established monthly.
Consistently rated in world-class power rankings,
receiving Top Gun Award.
Education Cajon High School San Bernardino, Ca
Received High School Diploma.
References Available on request.
Contact this candidate