Brenda Morgan

**** ******* ******* *****

Fayetteville, NC 28312

313-***-****

abi15f@r.postjobfree.com

Career objective

Obtain a position in a business or healthcare office utilizing my strengths

in customer service, computer knowledge, administrative support and

healthcare. I embrace new learning experiences.

Education

Northeastern High School - Diploma

Baker College, Mt. Clemens Campus, Business Administration (one year)

New Horizon Computer School, Troy, MI, Certification Medical Administrative

Assistant, Billing and Coding (ICD-9 and CPT)

Senior Intensified Program - Wayne State University - Data Processing

Skills/Qualifications

. Supervised and trained office staff

. Compiled bi-weekly payroll and bank deposits

. Issued all expense checks and bookkeeping

. Composed excel spreadsheets and correspondence

. Answered multiple line phone

. Scheduled meeting rooms, arranged hotel accommodations and flights

. Ordered supplies, input student master schedule and immunization

information

. Acted as liaison for principal and administrative staff

. Telephoned insurance carriers daily to resolve non-payment of aged

accounts

. Filed Medicaid and commercial claims electronically and manually

. Processed credit card payments

. Utilized Renaissance hospital verification software

. Processed specimens, body fluids, as well as STATs

. Updated patient demographics and insurance including resolving patient

concerns

. Worked in biohazard laboratory

. Performed customer service

. Interface with general public, vendors, students, staff, and

administrators

. Proficient in MS Word, MS Excel and general computer software, type 50

wpm

. Data entry, word processing, filing, general office equipment

. Receptionist

. Medical Billing

Employment History

04/08-08/10 ... Accounts Receivable Collections Specialist ...

McKesson Corporation

09/07-03/08 ... Accounts Receivable Specialist Durable Medical Equipment

... Hill-Rom

11/06-09/07 ... Charge Associate/Account Creation Pathology

Service Associates LLC

07/04-04/05 ... Specimen Technician I Quest

Diagnostics

05/05-10/05 ... Office Support Assistant Quest

Diagnostics

11/91-02/02 ... Clerical Level III (Office Manager) Detroit

Public Schools

References provided upon request

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