Customer Service Sales
Resume:
A’Tia Moore
Convent, LA *****
a’***.*****@****.*** or *******@*****.***
PROFILE Professional and dedicated individual with 4 years of customer service.
Determined to get the job done in a professional manner and with little
supervision.
WORK HISTORY
June 2010 - Present Sales Associate
Coach Factory
Gonzales, LA
Responsibilities
• Assist customers
• Help achieve team share goal
• Assist in maintaining a certain UPT
November 2009 – • Sell Coach products
August 2010
Sales Associate
American Eagle
Baton Rouge, LA
Responsibilities:
• Assist customers
• Obtain a certain amount of credit cards per shift
• Handle cash/Check out customers in a friendly and timely fashion
• Monitor fitting rooms
• Assist managers in maintaining a certain conversion, UPT, and SPT
October 2007 – October Sales Lead/Key Holder
2009 Aeropostale
Gonzales, LA
Responsibilities:
• Assist customers
• 3rd Key Holder
• Complete assigned projects
• Monitor employees, and assign projects
• Complete manager transactions; i.e. cash refunds and same day
purchases and returns
October 2006- July
• Process change orders
2007
• In charge of having a percentage of accessories on the sales floor
Beauty Advisor
Trade Secret
Baton Rouge, LA
Responsibilities
• Assist customers
• Begin and end the business day; i.e. open and close the store
• Stock and restock hair products
• Complete manager transactions; i.e. any type of refund
• Schedule hair appointments
Volunteer Work
January 2006 - Present Office Assistant
Pilgrim Full Gospel Baptist Church
Convent, LA
Responsibilities:
• Computer work; i.e. typing documents, data entry, Microsoft
Programs
• Answer the phones and take messages
EDUCATION • Organize and file documents
August 2006 – July • Use the copier, scanner, and fax machine
2010
Southeastern Louisiana University
August 2002- May 2006 Hammond, LA
GPA: 2.5
Major in General Business Management
Lutcher High School
Lutcher, LA
GPA: 3.0
Diploma Received
Honors/Tops Graduate
•
SKILLS Proficient in Power Point, Word, and Excel
• Math
• Type about 55-60 WPM
•
ACHIEVEMENTS Dean’s List
•
REFERENCES Available upon request
Contact this candidate