Quality Assurance Human Resources

Broken Arrow, OK 480-***-**** *************@*****.***

Ashley L. Collard

Objective:

To obtain a position with a company where I can utilize my skills in human

resources, recruiting, community relations, planning and organizing. To

work with a company who offers opportunities for personal contribution,

professional growth and development.

Employment:

Synergy Homecare

Personnel Supervisor-

January 4, 2010-August 2, 2010

. Coordinate and maintain new and existing services for over one hundred

plus and growing client cases and/or files.

. Work directly with assigned case managers of varies insurance groups

to coordinate clients care such as funding for approved hours, change

in conditions, or plans of care.

. Work along side Human Resources in completion of new hires,

orientation, and setting up new caregivers with clients.

. Lead, supervise, and coordinate schedules for over two hundred plus

caregivers to ensure safety, policy compliance, and exceeding

management of all accounts.

. Perform in home quality visits with client and caregivers to outline

success and determine corrective actions for improvements needing to

be made.

. Verify employee's time sheets for accuracy and submit hours worked for

payroll..

All About People

Temporary Staffing Coordinator-

September 28, 2009-November 4, 2009

. Answer incoming calls, assist callers, notate files, direct calls, and

proper message taking.

. Source resumes for open positions.

. Phone interview, screen candidates, and promote job opportunities.

. Schedule interviews, keep track of interview calendars, and track

available applicants using an excel spread sheet.

. Interview candidates to determine job match and maintain files.

Debt Settlement USA

Sales consultant-

May 10, 2009-August 31, 2009

. Maintain a database of new and existing leads maintaining a conversion

of 10 percent each month.

. Make outbound calls and either leave messages or discuss the debt

relief program in detail with full disclosure.

. Answer any and all objections with full disclosure and honesty.

. Qualify potential new clients by doing a cost and budget analysis.

. Review all enrollment documents to make sure documents were most

current and eligible for the program.

PrideStaff

Staffing Consultant-

February 2008-May 2009

. Operate full life cycle recruiting desk.

. Post and maintain ads on all major job boards.

. Review, screen, and source resumes as well as pre-screen applicants to

determine eligibility.

. Conduct behavioral interviews, new-hire orientation and new hire

documents.

. Administer and evaluate applicant tests, perform reference checks,

drug-screens, and background checks.

. Match PrideStaff associates to client orders based on skills and

experience.

. Provide current and prospective employees with information about

policies, job duties, working conditions, wages, and opportunities for

promotion and employee benefits.

. Submit resumes, coordinate interviews, serve as a liaison between

management and employees.

. Handle questions, interpret and help resolve work-related problems.

. Accountable for marketing each new hire to a minimum of three

prospective clients.

. Perform arrival checks, performance appraisals, and coaching and

counseling calls.

. Process payroll for on average of one hundred PrideStaff associates

per week.

. Compile weekly reports to include all inside activity for record

keeping.

. Data entry, e-verify, filing, employment verifications, and follow up

calls.

Tandem Staffing

Staffing Coordinator

November 2005-January 2008

. Open and close the office.

. Work under minimal supervision, make independent decisions, and ensure

proper implementation of all procedures.

. Ordered office supplies.

. Screen and interview a high volume of walk-in candidates and determine

eligibility.

. Proceed with orientation, client safety video, testing, and issue new

hire paper work.

. Match associate skills to job orders.

. Perform arrival, quality assurance, and job extension calls to

clients.

. Perform difficult staffing duties, including dealing with

understaffing, termination of employees, and administering

disciplinary procedures.

. Process weekly report for record keep.

. Data entry, e-verify, filing, and follow up calls.

Narconon Drug and Alcohol Rehabilitation Center

Office Admin. For the Intake Division

February 2004-August 2004

. Perform varied administrative work requiring initiative and

independent judgment.

. Answer and direct all phone calls with proper phone etiquette.

. Retrieve, sort, and distribute mail.

. Book transportation to facility for new intakes.

. Meet and directed new intakes and visitors to their destination.

Education

Eufaula High School

2003 diploma

. 3.5 GPA

. Member of Student Council

. Secretary of BPA

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