Customer Service Sales
Resume:
Tracy Woxland
Cumming, GA *****
Employment History
Piney Grove Middle School, Cumming GA
June 2007 - Present: Special Education Paraprofessional
. Provide instructional support to teachers for special education
students in middle school grades in the subject areas of Math, Science
and Social Studies.
Donnelly Communications, Atlanta GA
June 2006 - June 2007: Customer Service Representative
. Assisted callers with placing internet and catalog orders as well as
complaints, order tracking and many other customer service issues.
Evergreen Hospital Medical Center, Kirkland, WA
May 2003 - June 2005: Telecommunications Operator
. Answered all incoming calls to the hospital and surrounding clinics;
took detailed and thorough messages from patients and relayed them to
appropriate medical professional; was responsible for paging emergency
codes.
Western Wireless Corporation, Bellevue, WA
February 1998 - May 2003: Credit Specialist/Activation-Customer Service Rep
. Processed credit applications for consumers and businesses; determined
credit risk by reviewing consumer credit applications and business
trades; assisted sales force by entering and processing information
for new and existing wireless customers; provided assistance for
customer care overflow calls.
Payless Cashways Inc, Tyler Texas
February 1994 - December 1997: Customer Service Operator
. Created and processed sales and return invoices for customers; oversaw
cashiers; assisted sales force as needed.
The University of Texas at Tyler Police Department, Tyler Texas
November 1993 - December 1996: Dispatcher/PBX Operator
. Answered all incoming calls to the university including on campus 911
calls; dispatched officers and guards to urgent and non-urgent calls;
worked with the Texas Department of Public Safety to confirm
identities of suspects; was responsible for keeping a log of all
activity on campus.
Education:
Tyler Junior College, Tyler TX
1993-1995: General Studies
Austin Community College, Austin TX
1995: General Studies
References:
Kristen Johnson
8135 Majors Rd
Cumming GA 30041
Rebecca Ferguson
2021 Oliver Ave
San Diego, CA 92109
Rebeca Duyvelaar
3845 Stepney Way
Cumming, GA 30041
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