Apt. F
Montgomery, AL ***** 253-***-****
abi11x@r.postjobfree.com Leamona Renee Woodley
Objective Seeking Employment
Employment May 2008-Present Account Representative/Cust.
Experience Service Montgomery, AL
AT&T Account Receivable Center NCO Group Financial
Assist Customers with their Accounts
Collect Payments and Assist with Payments
Arrangements
Provide Customer Service
Manage Attendance and Floor Statistics
Assist on Workflow by managing average handle time
and service level on AT&T side of the Call center
Maintain quality assurance
Providing exceptional customer service
Contact Number: 334-***-****
Sept. 2007-Nov. 2007 Assistant Secretary
Montgomery, AL
Dean of College of Business Administration at ASU
Office setting (filed papers, typed memos and
prepared speeches)
Appointed to the position
Assisted Students and Made Appointments
Assisted the Dean in during faculty meetings
Assisted the Dean in the selection process for
Scholar Trips
Proof read proposals
Assisted in Hiring Process
Conducted meetings
Education August 2007-May 2010 Alabama State University
Montgomery, AL
Alabama State University (Graduate)
Received Incentive Traditional Scholarship
Obtained Bachelor of Arts on May 8, 2010
Majored in Communication with a concentration in
Public Relations
August 2005- April 2007 Pierce Community College
Ft. Steilacoom
Pierce Community College (Graduate)
GPA 3.08
Obtained Associate Degree in Arts in Science with a
concentration in Business
2002-2005 Spanaway Lake High School
Spanaway, WA
Spanaway Lake High School (Graduate)
Maintained grade point average of 3.1
Obtained High School Diploma
Clubs included: High Steppers (dance team), Spanish
Club, FBLA (Future Business Leaders of America), Key
Club
Additional I am knowledgeable of computer programs such as IEX
Information Total View, AVAYA, Davox, Bocris, Microsoft Word,
Excel, Power Point, Microsoft Outlook Express and
Illustrator. My current position requires me to use
the programs listed above on a daily basis. I also
interned at the Office of Admission and Recruitment
at Alabama State University where I started an
campus organization called Helpful Hornets. While I
attended ASU, I was a student writer for the Hornet
Happening, an online campus wide newsletter that is
located on the main campus website.
Summary of Elizabeth Wesley Merit Incentive Award Program
Achievements National Honor Society Honor Student At
ASU
Congressional Student Leadership Conference
Nominee of the United States Achievement Academy
Collegiate All-American Scholars Program
Nominee of National Collegiate Minority Leadership
Award
Incentive Traditional Scholarship at Alabama State
University
Order of the Eastern Star Zeta Phi Beta
Sorority, Inc.
References Available upon request.