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Customer Service High School

Location:
Montgomery, AL, 36116
Posted:
October 09, 2010

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Resume:

**** ******** *****

Apt. F

Montgomery, AL ***** 253-***-****

abi11x@r.postjobfree.com Leamona Renee Woodley

Objective Seeking Employment

Employment May 2008-Present Account Representative/Cust.

Experience Service Montgomery, AL

AT&T Account Receivable Center NCO Group Financial

Assist Customers with their Accounts

Collect Payments and Assist with Payments

Arrangements

Provide Customer Service

Manage Attendance and Floor Statistics

Assist on Workflow by managing average handle time

and service level on AT&T side of the Call center

Maintain quality assurance

Providing exceptional customer service

Contact Number: 334-***-****

Sept. 2007-Nov. 2007 Assistant Secretary

Montgomery, AL

Dean of College of Business Administration at ASU

Office setting (filed papers, typed memos and

prepared speeches)

Appointed to the position

Assisted Students and Made Appointments

Assisted the Dean in during faculty meetings

Assisted the Dean in the selection process for

Scholar Trips

Proof read proposals

Assisted in Hiring Process

Conducted meetings

Education August 2007-May 2010 Alabama State University

Montgomery, AL

Alabama State University (Graduate)

Received Incentive Traditional Scholarship

Obtained Bachelor of Arts on May 8, 2010

Majored in Communication with a concentration in

Public Relations

August 2005- April 2007 Pierce Community College

Ft. Steilacoom

Pierce Community College (Graduate)

GPA 3.08

Obtained Associate Degree in Arts in Science with a

concentration in Business

2002-2005 Spanaway Lake High School

Spanaway, WA

Spanaway Lake High School (Graduate)

Maintained grade point average of 3.1

Obtained High School Diploma

Clubs included: High Steppers (dance team), Spanish

Club, FBLA (Future Business Leaders of America), Key

Club

Additional I am knowledgeable of computer programs such as IEX

Information Total View, AVAYA, Davox, Bocris, Microsoft Word,

Excel, Power Point, Microsoft Outlook Express and

Illustrator. My current position requires me to use

the programs listed above on a daily basis. I also

interned at the Office of Admission and Recruitment

at Alabama State University where I started an

campus organization called Helpful Hornets. While I

attended ASU, I was a student writer for the Hornet

Happening, an online campus wide newsletter that is

located on the main campus website.

Summary of Elizabeth Wesley Merit Incentive Award Program

Achievements National Honor Society Honor Student At

ASU

Congressional Student Leadership Conference

Nominee of the United States Achievement Academy

Collegiate All-American Scholars Program

Nominee of National Collegiate Minority Leadership

Award

Incentive Traditional Scholarship at Alabama State

University

Order of the Eastern Star Zeta Phi Beta

Sorority, Inc.

References Available upon request.



Contact this candidate