Customer Service Management
Resume:
Derek Reyes
**** ****** **** **. *** I-*, Brownsville, TX 78521
******@*****.***
"Employment Professional Profile:
demands a high US Oncology/Texas Oncology
level of Cancer/Tumor Registrar
dependability, 2009 - Present
responsibility,
competence and Provide summaries of pertinent information including
above all demographic, cancer information, stage and treatment plans
commitment. I utilizing all reference material through the accession and
always aim to abstraction of core data set into a specific database.
learn,
understand, and Perform case finding by researching patient medical history
accept the duties and patient lists within established guidelines.
and
responsibilities Compile data for research and educational purposes for
required of my administration and medical staff and maintained data request
occupation while logs and copies of reports as appropriate.
making myself a
worthwhile asset Perform and document quality control, including case finding
to the employer." and abstracting functions.
Assist in the preparation of annual clinical resource
management reports.
Exchange cancer registry data in accordance with all
policies and procedures according to institutional and
regulatory agency requirements and assisted with community
cancer control initiatives and programs.
Gather surviving patient data for follow-up purposes and
reported information on deceased patients as appropriate.
Knowledge Base: Education, Honors, and Certifications
Self Advocacy University of Texas, Brownsville, TX. 2003 - Present
Fund Raising
Event Management Bachelor of Biology - In Progress/Nursing School Candidate
Database 2008, 2009
Management Associates of Applied Science - Equivalent - Spring 2011
IT informatics See Transcript
IT troubleshoot
Patient/Client
Relations
Patient
Confidentiality Professional Development:
Bi-lingual
(English/Spanish) Independent Personal Trainer
2008 - Present
Provide a comprehensive one-on-one educational fitness
program that promoted a health and fitness program through
realistic goal setting and education.
Encourage and produce independent exercisers by providing
them in-depth information on equipment usage, lifestyle
management and how to design their own personal fitness
regimen.
Market, manage, maintain client base.
Produce and implement policy/procedure/waiver of liability
resources for safety reasons.
Accurately record client-training sessions for payment
purposes.
Conduct personal training sessions within the client's
fitness level.
Successfully completed and updated CPR and First Aid
Training
Maintain a NCCA certified ACE Personal Trainer
Certification, a nationally recognized organization and
Knowledge Base certification.
Cont.
Human Anatomy Brownsville Community Health Center
Exercise AmeriCorps Member
Physiology Term 1: Aug.-2004 - May 2005
Exercise Theory Term 2: Oct.-2007 - Sept.-2008
and Philosophy
CPR/AED-Pro.
Rescuer Completion of 1300 hrs of community service and
Certification involvement each term.
Cancer Staging Social Work/Social Networking and patient/client exposure
Medical Organized community health outreach clinics
Terminology Organized fund raisers
Record/Report event outcomes at weekly/quarterly meetings
Administrative and clerical work,
Assistant to IT Supervisor
Experience/Work Ethic Development:
Lone star National Bank
2006 - 2007
Teller
Processed Deposits/Withdrawals
Held Key to Lock Boxes and Vault
Managed Inventory/Resources
IBC Bank
2005 - 2006
Teller
Processed Deposits/Withdrawals
Cashed Checks
Balanced vault
Key Holder
Open/Close duties
Night Deposits
GameStop Inc.
Oct 2003 - Jan 2005
Game Advisor
Cash Handling
Cashier Duties
Company Bank Deposits
Customer Service and Transactions
Open/Closing Duties
Computer Skills
Software (IBM and MAC environments): Microsoft Windows
WordPerfect, Microsoft Office Software
Working knowledge of the Internet
Report and abstracting Software
Webex and Cisco telecommunication systems
Shared File Mapping
System installations and debugging; terminal/printer
operations
Computer Networking and Repair
Provisional Certifications:
Certificate of Completion in Basic MS Excel Training
Certificate of Completion in Advanced MS Excel Training
Independent Study:
Personal Trainer Certification
Musculoskeletal Anatomy and Human Movement
Provisional Certifications:
A.C.E. Certified Personal Trainer
Additional Skills And Abilities:
Knowledge of database management, data collection and data
retrieval procedures.
Knowledge of Computer Software/Hardware Maintenance
Knowledge of Computer Networking
Knowledge of record keeping, time logging, and report
production and analysis.
Knowledge of anatomy and physiology, medical terminology,
and general Oncology concepts.
Knowledge of CPT and ICD-9 coding.
Knowledge of tumor staging data.
Professional Affiliations
AmeriCorps Alumni
American Council on Exercise
TxTRA
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