Real Estate Customer Service
Resume:
256-***-**** cell
abi0yt@r.postjobfree.com
Fort Payne, AL 35967
Mary Felkins
Objective To find a job that I can grow in from which I can
make into a career.
Experience June 2008-Present Girl Scouts of N Central AL
Gadsden, AL
Community Development Manager
Developed and implemented troops across Marshall,
Jackson and DeKalb counties.
Worked with troop leaders to make sure they had the
training and resources necessary to conduct Girl
Scouts in their area.
Worked with United Way and United Givers Fund to
meet the requirements of being a funded agency.
Planned events and arranged volunteers, as well as
basic fundraising and community involvement
activities.
Lead a yearly membership drive to increase
membership numbers and meet the goals set by
council.
Attend and direct monthly meetings for volunteers
to let them know what information was coming from
Council.
June 2006-March 2008 Paragon Picture Gallery
Albertville, AL
Marketing Assistant
Assisted the VP of Marketing with daily activities
and managed her calendar. Answered calls and emails
while she was traveling.
Scheduled meetings and answered numerous calls on a
daily basis
Worked with one of the Key Account Managers on
several accounts. Answered phone calls and fielded
questions regarding those accounts.
Typed spec sheets and distributed them to
production in order to ensure that product was
produced in a timely manner.
Assisted with switchboard duties on a fill in basis
when the receptionist was out.
Assisted with various other marketing functions on
a daily basis. I helped in other areas whenever
needed.
May 2005-June 2006 Wright & Wright Attorneys at
Law Guntersville, AL
Legal Assistant
Primarily responsible for real estate post closings
for the firm.
Prepare and proof legal real estate contracts.
Perform daily secretarial office duties.
Answered the phones and dealt with client issues.
Also scheduled real estate closings and attorney
consultations regarding other legal work.
Oct 2004-March 2005 Dowdle Gas & Appliance
Union Springs, AL
Customer Service Representative
Answered gas calls and routed them to the correct
driver, as well as routed them on the day
corresponding with the route.
Ran daily cash and sales reports and prepared them
to be sent to home office.
Implemented new computer program where reports are
generated online and transmitted electronically.
Handled and routed service calls and appliance
sales and delivery.
Made daily cash deposits and mailed checks of
deposit to home office.
Handled large amounts of cash.
Feb. 2004-Oct 2004 Rutland &
Braswell Union Springs, AL
Legal Secretary
Answered the telephone, scheduled appointments and
general legal secretary duties.
Created spreadsheet and document templates in Word
and Excel.
Prepared legal documents for court and sent out
correspondence to clients.
Prepared mortgage and bank closings
Prepared information for probation of wills and
estates.
Oct. 2000-Dec. 2000 Blackwell Law Office Selma,
AL
Legal Secretary
Answered the telephone, scheduled appointments, and
general legal secretary duties.
Prepared documents for court and sent out
correspondence to clients.
Prepared mortgage and bank closings.
Prepared information for probation of wills and
estates.
Sent out invitations for Attorney Blackwell's
social organization.
May 2000-Sept. 2000 Selma Baptist
Hospital Selma, AL
Administrative Secretary
Assisted the finance manager by inputting facts and
statistics for monthly
spreadsheets and financial reports. Worked
extensively in Excel.
Prepared daily census numbers for the
Administrative staff to review.
Prepared weekly spreadsheets to be sent to
corporate headquarters.
Answered a multi line telephone and assisted the
other managers in the office.
March 1999-Jan. 2000 Mercedes-Benz U.S.
Intl. Vance, AL
Intern
Created and updated several spreadsheets at a time.
Took all paper records and created a permanent
database in computer format.
At the time Mercedes was in the process of
converting to a new computer system and I played a
key role in converting paper files to computer
files.
New databases were created in Excel and Access.
Sept. 1997-Jan. 1998 Marathon Equipment Co.
Vernon, AL
Engineering Assistant (Temporary)
Entered work orders and routed them to the correct
engineer.
General work on the computer.
Main programs used were Word and Excel.
Assisted the engineers not only at the Vernon
location but at the Nevada and Pennsylvania
locations as well.
Education 1997-2000 University of Alabama Tuscaloosa, AL
Public Relations Major
Computer Skills Microsoft Word, Outlook Express, Ecopy Scan Software, Text
Bridge, Adobe Acrobat, Photoshop, Publisher, WordPerfect,
Access, Quickbooks, Quicken, Excel, PowerPoint, SoftPro
Real Estate software, Microsoft Binder
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