Customer Service Manager

Raquel C. Martin 773-***-****

*** *. ******* ***** ********, AZ 85286 abi0wp@r.postjobfree.com.

Professional Profile

1. 4 Years of customer service 2. 2 Years of managing and training staff

1. 3 Years of data entry 2. 4 Years of ordering and checking inventory

1. 4 Years of managing over $ 6000 in 2. Well organize

cash and credit transactions 2. Able to work in a team as well as independently

1. 2 Years of answering Inbound and

outbound

Professional Accomplishments

Management/Leadership

1. Created work and training schedule

1. Handled nightly deposit of 10,000

1. Opened and closed store

1. Trained new staff members in cash, credit, checks, and inventory

2. Assisted customers in daily transaction

3. Helped co-workers with different projects

Financial/Data

2. Managed over $ 4000 in cash, checks and money orders transaction

2. Handled over $ 2000 in credit card transaction

2. Ordered money, bus cards, city and state stickers

1. Verified gains and loss on cash, checks, and money orders

2. Counted house bank with general cashier

3. Ordered and verified inventory on a monthly basis

Work History

StudentScout, Chicago, IL 07/2009 - Present

Inquiry Response

Coordinator

Food Service Attendant II Northwestern Memorial Hospital, Chicago, IL 02/2009 -07/2009

Inventory Control Specialist Addeco Temp Agency(Toyota Financial Service), 04/2008 - 02/2009

Chandler, AZ

75th & King Dr. Currency Exchange, Chicago. IL

Cashier 02/2007 – 03/2008

Causal Carrier United States Postal Service, Chicago, IL 05/2006 – 08/2006

Cashier/ Sale Associate/ Max 10 Clothing Store, Riverside, IL 10/2003 – 04/2006

Shift Manager

Education

Everest University Online, Tampa, FL Graduation Date:5/2011

Chicago Vocational Career Academy, Chicago, IL 08/1999 - 06/2003

Associate of Science

Diploma

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