Supervisor Management

Jill Y. Wilken

*** ******** ******* **. #*** Orlando, FL 32818

Ph # 321-***-**** abi0v2@r.postjobfree.com

Objective To obtain a career position that will utilize my strong

leadership, multi-tasking, communication and organizational skills, and

which will offer opportunities for professional growth and development.

Education

Bachelor of Arts, Applied Linguistics, April 2010

Oakland University, Rochester, MI

. GPA: 3.9 / Magna cum Laude

. Heavy emphasis on independent research projects and detail-oriented

data analysis

Traffic Coordinator Intern, Entertainment Publications, Troy, MI (02/2010 -

08/2010)

. Processed Incoming contracts, rewriting copy and checking for accuracy

and compliance with company standards

. Proofed and finalized finished coupons

. Updated online account status and communicated needed corrections to

account managers.

Other Skills

. Proficient in Microsoft Word, PowerPoint, Excel, and Excel Programming

. Fluent in German

Relevant Employment

Shift Supervisor, Panera Bread, Waterford / Sterling Heights, MI (06/2002 -

12/2006)

. Worked in a management team in the best-run Panera Caf in the Detroit

area according to our customers' evaluations of our food, service, and

environment

. Conducted interviews and trained new employees

. Scheduled 25-30 employees each week

. Managed 5-10 employees per shift and opened and closed the cafe as a

key holder

. Maintained food safety standards, handled cash procedures and safe

access

Volunteer

English Teacher / Team Co-Leader, Summer English Camp, Laubach, Germany

(2004-2007)

. Travelled to Germany each summer for two weeks to volunteer at an

English camp for youth

. Taught English lessons, led activities, and built relationships with

students

. Co-led the trip in 2005, planning and training a 17-member team

consisting of adults and teens

Other Employment

Associate, Panera Bread, Sterling Heights, MI (12/2008 - 02/2010)

Barista, Starbucks Germany, Frankfurt, Germany (11/07 - 08/08)

Au Pair for the Weyers Family, Ludwigsburg, Germany (01/07 - 08/07)

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