Lindsay Harry

***** ******** **

Omaha, NE ****4

Phone: 402-***-****

Email: abi0t6@r.postjobfree.com

OBJECTIVE

Results - oriented, dependable, professional experienced in

customer service and sales, excels in fast paced environments,

as well as motivating staff to increase productivity and company

profitability, consistently assumes responsibility to complete

projects within time constraints, works well independently and

as part of a team, outstanding background in client relations,

committed to excellence.

EXPERIENCE

7/2006 -8/2007 Nelnet Student Loans

Lincoln, NE

Professional Loan Advisor

Take incoming calls to offer families an array of educational

products, customer service, and solutions that facilitate

decisions-making regarding college planning, financial

assistance, debt management and career services. Also we called

on numerous outbound campaigns to increase company profits and

recognition.

10/2004 - 7/2005 Technical

Management Inc

Lincoln, NE

Policy Owner Services for Assurity Life

TMI is a third party administrator for a number of companies,

Assurity Life Insurance being one of them. Once the contract

ran out in the end of June is when I started looking for other

employment. I worked in policy owner services where duties

included taking incoming calls from clients, agents, and

regional directors and assisting them with their inquiries. I

also reviewed new business and underwriting applications. I

kept detailed records and logged procedures, faxed documents,

and kept weekly report, etc.

10/2003 - 10/2004 West Corporation

PacifiCare Insurance

Omaha, NE

Provider Relations

Take incoming calls from provider / members and help them with

their insurance needs. EX. - Eligibility and benefit questions,

claim payments, premium payments, Logged calls accordingly and

kept monthly stats above 95% on all categories.

1/2002 - 10/2003 Physicians Mutual Insurance Company

Omaha, NE

Advanced Teleservice Representative

Answer inbound calls, code calls, log calls in computer, Faxing,

memo routing, assist in questions on claims / payments /

premiums / new business / coverage on life, health and Medicare

supplements packages.

EDUCATION

Millard South High School- graduated May 1996

College of Hair Design- graduated December 2009

Xenon International Academy- graduated May 2010

LICENSE

May 2010- Licensed Nebraska State Cosmetologist

PROFESSIONAL

EXPERIENCE

Professional training in the areas of:

Business practices, computer knowledge, ten key touch, advanced

typing skills, customer service, customer retention,

problem solving,

good verbal skills

REFERENCES

Available on request

Contact this candidate