Manager Quality Assurance

Dan S. Kaufman

*** ******* ***** **.

Alabaster, AL 35007

Cellular: 205-***-****

Home: 205-***-****

Email abi0t5@r.postjobfree.com

Work Experience

June 2010 - Aug 2010 SWIFT TRANSPORTATION- CLASS A LICENSE FOR 18

WHEELER. OTR EXPERIENCE

January 2010-June 2010 Noland Health Systems (Felder Services)

EVS manager at the Villages of Cook Springs. Supervised 23 employees

consisting of housekeeping, laundry and floor techs. Preparing for state

inspections and maintaining building for 187 residents.

December 2007-Dec 2009- Partech, Field tech-

Birmingham AL.

Managing the Birmingham area checking all network connectivity and

Repairing back office pc and registers in Taco Bell, Hardees, McDonalds in

the Birmingham area.

March 2004 - December 2007 Galactek Inc., Customer Relations Manager -

Brooksville, Florida

- CRM of phone support for medical billing software

company.

- Insure calls are answered and closed in a

consistent format.

- Train others on proper phone etiquette according to

clients' personalities

- Monitor calls for quality assurance

- Solve problems that may arise during client's

calls.

February 2002- March 2004 A CLEAN OPPERATION - West Palm Beach,

Florida

- Owner -operator of an environmentally conscious

janitorial company for medical offices and car

dealerships and new

- Construction as well.

- Daily -weekly scheduling for employees, infection

control chemical knowledge,state inspections, floor

techs, laundry

September 2001- Nexgen, Floor Manager - West Palm Beach, Florida

January 2002

- Built and repaired computer gaming systems.

- Managed production to ensure systems were and built on

schedule to keep up store inventory.

- Managed operations of store including: preparing

daily production schedule for eight employees, made

sure products and parts were built to specifications,

ensured that inventory was shipped to the proper

location.

- Went to customer site to solve

networking problems such as mapping drives

And recreating IP addresses

March, 1995- August 1999 MYDOR INDUSTRIES, Production

manager

Batching of raw chemicals

Labeling, packaging, inventorying Running

semi-automatic filling line.hireing employees and training them.

Attending trade shows.

Working with shipping and receiving

1982-1994 chellery painting

Painted condominiums, housing developments, hotels

for 8 years and then became Forman for new construction homes in the West

Palm Beach area

Education

1983 to 1984 College of Boca Raton, Boca Raton,

Florida,

Two years of Business Administration courses.

2000 to 2001 PC Professor, West Palm Beach, Florida,

A+ training and

certification. MCSE training.

2010 ESD trucking, class A

drivers license

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