Manager Customer Service

Robert D. Ellett

**** *** ****** ** ********, OH 43235

Phone:614-***-****

Cell: 614-***-****

Email:*********@*******.***

Summary:

I have been working in the web and sheet fed printing industry for

over 20 years. I have experience in all phases of printing management

and production. I have held positions in estimating, customer

service, production planning, scheduling, purchasing and shipping &

receiving. I am qualified to operate all types of material handling

equipment as well as experience on UPS worldship and FedEx systems.

Education:

Bachelor of Science in Printing Management

Ferris State University, Big Rapids MI

Experience:

Estimator/Purchasing

Dancor Inc., Columbus, OH

. Primary estimator for all jobs in the plant

. Purchase materials for all jobs

. Provided customer service and sales support

Inventory Control Manager

FineLine Graphics, Columbus, OH

. Over saw inventory

. Managed packing and shipping of online orders

. Supported hand bindery and mailing department

Production/Purchasing Manager

ColorTech Document Solutions, Columbus, OH

. Responsible for scheduling, production and quality control

of all jobs

. Managed to keep profitability consistent with more efficent

production

. Aided in the merger of two companies and the relocation to

a larger facility

Production/Purchasing Manager

Watkins Printing Co, Columbus, OH

. Responsible for all aspects of production, purchasing and

quality control

. Instrumental in the relocation to a larger facility with no

disruption of production

Leadership Experience:

John Beltz Retreat Center Committee Chair

Overbrook Presbyterian Church, Columbus, OH

January 2008-Present

Property Committee

January 2005-Present

Overbrook Presbyterian Church

Technology Skills:

Microsoft Word; Excel; PowerPoint; Mac and PC; Internet research

tools; PrintSmith and Epace Estimating systems

Contact this candidate