Customer Service Account Executive

Cindy Gauwitz

**** * **** ****** ****: ***-

***-****

Peoria, IL 61604

cindy.gauwitz@yaho

o.com

309-***-**** Summary

Nineteen years of broadly varied experience as a Customer Service Professional in the

graphic

arts and communications industry. A solid communicator who thrives on challenges, and

is a

gifted problem solver, dependable, approachable, well organized, dedicated and

adaptable team

player who is committed to job excellence.

Professional Experience

Jupiterimages, Peoria, IL (Formerly Dynamic Graphics) 2001-April

1, 2009

Global providers of original information, images and digital content for information

technology,

business and creative professionals.

Service Account Executive

! Resolved critical issues involving a large client in a timely manner, helping to solidify

a

long-term business relationship.

! Trained new hires in company policies and procedures, thereby assuring adherence.

! Recognized by management as a “go to” person for special projects.

MulitAD, Inc., Peoria, IL

1990-2001

MulitAd provides service to support the design, dissemination, sale and production of

marketing

materials.

Account Executive

! Facilitated and trained new hires in implementing the policies and procedures, increasing

productivity.

! Recognized by management by being promoted to Account Executive.

! Traveled and trained media clients on computer system, went on sales calls to retail clients,

increasing the clients’ advertising database.

! Began as a Accrual Specialist calling on media clients.

Bergners, Peoria, IL

2009-Present

Retail store that offers all lines of products sold.

Sales Associate

•Worked with customers to give the most outstanding experience that made shopping at

Bergners, pleasureable.

•Have many customers write how much they appreciated my serving them at the store

and the outstanding job I did.

•Recognized by management on the excellent customer service I gave my customers.

EDUCATION AND PROFESSIONAL SEMINARS

Mid County High School

Zig Zigler

DMA Trade Show in LA

Drake Beam Morin-Career Continuation Program

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