Customer Service Manager
Resume:
Rebecca Badger
Auburn, IN ****6
abi0rh@r.postjobfree.com
Summary of Qualifications
. Team player in leadership and team member roles
. Manages time and resources efficiently
. Multi-tasker and ability to learn very quickly
. Strong work ethic, very reliable
. Pays close attention to detail
. Sound code of ethics; manages sensitive information with
confidentiality and discretion
. Knowledgeable of computer business applications including: Microsoft
Word, Excel, and PowerPoint
Professional Experience
. Successfully managed and motivated 5-10 employees
. Provided quality customer service; resulted in increased customer base
. Increase of profit and reduced loss due to attention and focus on
environment
. Independently operated as bookkeeper, scheduler, human resources,
inventory control and accounts payable and receivable
Employment History
Externship: Orthopaedics NorthEast, Fort Wayne, IN 2009-2009
CNC Machinist: Vibration Control Technologies, Ligonier, IN, 2006-2007
Manager: Dollar General Corporation, Albion, IN, 2003-2004
Assistant Manager: Family Dollar, Ellwood City, PA, 2001-2002
Product Assembler: L&N Metallurgical, Ellwood City, PA, 1999-2001
General Laborer: Paragon Trade Brands, Harmony, PA, 1996-1999
Hospitality Customer Service: Opryland Hotel, Nashville, TN, 1993-1996
Educational and Professional Development
Tax Class: Jackson Hewitt- Auburn In- in progress- 2010-2010
Bachelor's Degree in Business/Accounting: University of Phoenix- in
progress- Online- 2010-2012
Associate of Applied Science Degree: Harrison College, Medical Billing,
Fort Wayne, IN 2008-2009
Certificate: Immunizations A-Z Harrison College, Fort Wayne, IN, 2008
Certificate: Strategies for Success, Harrison College, Fort Wayne, IN,
2008
Certificate: Prescription Writing, Harrison College, Fort Wayne, IN, 2008
Certificate: Kaizan training Vibration Control Technologies Ligonier, IN,
2007
Certificate: Management Training Dollar General Greenfield, IN, 2003
Volunteer Experience and Club Membership
Youth Volunteer: Garrett Keyser Butler Head Start, Auburn, IN, 2009-
Present
Youth Soccer Coach: DeKalb County YMCA, Auburn, IN, 2009
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