Deborah L. Howard-Ryburn

**** ****** ****** ( Maplewood, MN 55109

Home: 651-***-**** ( Cell: 651-***-****

Profile

Administrative support professional offering versatile office management

skills and proficiency in Microsoft Office programs. I am experienced in

handling a variety of office duties and answering phones cordially and

courteously. I am a reliable, detail-oriented, and extremely hard-working

associate. I am a trusted employee and I am known for "can-do" attitude,

flexibility and high-quality work.

Key Skills

Office Front-Desk Spreadsheets/Reports Office Management

Skills: Reception Executive Support

Office Management Event Management Travel Coordination

Records Management Calendaring

Computer MS Word-2007 MS Outlook Visio

Skills: MS Excel-2007 MS Access Deltek

MS PowerPoint Adobe Acrobat

Experience

4/09 - Present Gausman & Moore, Roseville, MN

M & E Design Engineer's

Receptionist / Administrative

Greet guests and employees promptly and pleasantly.

Manage phones for a staff of over 60 using the ShoreTel IP Phone Systems.

Receive phone calls, determined the nature of the calls and directed callers

to the appropriate department.

Took detailed messages for person called upon, including name, time of call

and nature of business.

Record all arrivals/departures/meeting/absences in the In/Out book of all

employees so clients no when they can expect the employee to return.

Print and file all Outlook Emails per project number.

Update weekly electrical project management and staffing spreadsheet.

Responsible for typing memos, reports and other correspondence.

Received and distributed mail and messages to appropriate departments and

employees. Process all incoming & outgoing mail.

Strong work ethic and superior interpersonal, customer service and

communication skills.

1999 - 2009 Karges-Faulconbridge, Inc. Roseville, MN

M & E Design Engineer's

Receptionist / Administrative

Greet guests and employees promptly and pleasantly.

Proficient in Word, Excel, Act, Outlook, PowerPoint, Visio, Vision, Adobe

Acrobat.

Typed and formatted specifications, letters, reports, proposals,

spreadsheets, addendums, schematic design reports, meeting minutes, memos,

site visit reports, etc.

Typed retail proposals and entered proposal information into Deltek.

Excellent time management skills that allow for the multi-tasking of all

responsibilities.

Arranged travel for site visits for engineers.

Wrote Work Instructions for ISO Certification.

Sent and received packages via UPS, mail and courier service.

Organized company events, picnics and holiday parties.

Enhanced office morale by initiating activities such as sponsoring families

for holiday giving, food drives, potlucks, chili cook-offs, pumpkin carving

contests, secret-Santa, etc.

1998 - 1999 St. Paul Opticians, Maplewood, MN

Eye Clinic

Receptionist / Administrative

Checked in patients.

Ensured that customers were being assisted efficiently and courteously.

Handled incoming calls on 4 phone lines.

Completed a variety of daily bookkeeping tasks.

Assisted Contact Lens Technicians and Opticians.

1996 - 1997 Bloomingdales(MOA), Bloomington, MN

Department Store

Sales Manager

Produced & maintained above average sales results.

Managed 3 departments with over a total of over 50 associates.

Assigned to manage entire floor of department store.

Recruited, interviewed & trained sales associates.

Traveled to New York to see new fashions.

Merchandising & displays in all 3 departments.

1993 - 1996 Limited Express, Mankato, MN & Maplewood, MN

Specialty Clothing Store

Sales Manager

Consistently achieved exceptional sales.

Built sales volume through effective merchandising.

Recruited, hired, and trained partners and sales staff.

Nominated Top Sales Manager in Division 10 months in a row.

Won Top Sales Manager

1979 - 1993 Maurice's and The Closet, Eau Claire, WI

Specialty Clothing Store

Sales Manager

Produced maximum store sales and profits.

Utilized and trained associates in effective customer service techniques.

Managed store operations and associates with energy and efficiency.

Established a record of minimal inventory shrinkage.

Social Networking

http://www.linkedin.com/in/deborahhowardryburn

http://www.facebook.com/dhowardryburn

Interests I love animals, fashion, gardening, cooking, traveling, &

collecting camels.

References upon request

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