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Dewey, AZ ***** 928-***-**** Mobile

928-***-**** Home

abi0ol@r.postjobfree.com Robert J. Schreier, CHA

Objective Certified Hotel Administrator with 18 years of General

Manager experience operating limited service to full

service resort properties. Key strengths include verbal

and interpersonal communications, team player, able to

motivate individuals, coordinate multiple tasks, revenue

management, and managing deadlines. Enjoy solving

problems, delivering quality customer service at all

organizational levels.

Experience June 2005 - September 2010 Best Western Prescottonian

Prescott, AZ

General Manager

Mid-scale Hotel with food & beverage

Set record annual room sales revenue of $2.8 million.

Received Directors Award for GRPA Inspection Score of

953.

Implemented customer Service training - decreased

customer complaint ratio to 0 (zero) and increased guest

satisfaction survey score to 9.07.

Completed $1.3 million room and public area renovation

project within projected time frame and budget.

May 2002-January 2005 Best Western Airpark

Suites Scottsdale, AZ

General Manager

120 unit Upper Mid-scale All Suite Resort Hotel with food

& beverage

Increased sales to meet owner's expectations.

Set up and implemented inside and outside sales strategy

to increase banquet, meeting, restaurant and room

revenues.

January 2002-April 2002 Summit Hospitality San

Antonio, TX

General Manager

119 unit Mid-scale Hotel with-out food & beverage

Acquired 30 percent refund for owners in property tax

assessment..

Set up accounting software and procedures so that

accurate reports on budgets, P&L, A/R, and P/R could be

given to partnership.

Implemented training, inventory, and accountability to

the property increasing property QA from F to B+ within

90 day period.

April 1992-November 2001 Best Western

Prescottonian Prescott, AZ

General Manager

121 unit Mid-scale Hotel with Food & Beverage

Increased room sales from $1.3 million to $1.9 million.

Completed $1.4 million restaurant, meeting and banquet

rooms renovation project more than doubling capacity of

facilities.

Maintained market share while local market was

experiencing an influx of new construction significantly

adding to room inventory within this community.

1990-1992 302nd MSB

Camp Casey, Korea

Supply Specialist (76Y)

Processed, prioritized and followed to completion all

work orders for repair and utilities of entire Battalion

with five separate companies plus headquarters

Coordinated delivery and setup for food and facilities

for Team Spirit (month long field exercise in February of

each year) to support entire Battalion

Inspected five companies located at different bases

throughout South Korea on regular basis, provided

administrative support and additional training as needed

so that all equipment supplies and facilities were

accounted for in the Battalion to protect United States

Army's investment, and limit commanders liability for

unaccounted for items.

1988-1990 3/2 ADA Battalion

Ft. Lewis, WA

Supply Specialist (76Y)

Issued, assigned and accounted for all equipment and

supplies for this 130 service member Air Defense

Artillery Company.

Decreased equipment loss and increased accountability for

inspections performed by Battalion S-4.

Trained and educated new squad leaders, platoon leaders

and company commander on responsibilities and procedures

to limit personal liability for equipment shortages

during change of command and personnel rotations.

Education Embry Riddle Aeronautical University

Prescott, AZ

Aviation Business

Yavapai Community College

Prescott, AZ

Business Administration

American Hotel & Lodging Education Institute

Orlando, FL

Certified Hotel Administrator

Organizations Prescott Area Lodging Association

Current Vice Chair

Previous Chairman and Vice Chair

Original Member of Setup Committee for this organization

Prescott Chamber of Commerce

Past Board Member Advertising and Marketing Committee

Yavapai Coalition for Tourism

Previous Board Member

Prescott Valley Youth Football & Cheer Association

Current Assistant Football Coach

Previous Director of Coaches

References Available Upon Request

Contact this candidate