Administrative Assistant Sales
Resume:
JUDY A. RAMSEY
Tulsa, OK ****2
EMPLOYMENT OBJECTIVE: To utilize extensive experience, computer and
communication skills, as well as personal values, to advance goals and
overall mission of employer.
EDUCATION:
1979 East Idaho Vo-Tech 1989 South Central Career
College
Idaho Falls, Idaho North Little Rock,
Arkansas
Marketing/Mid-Management Degree in Paralegal
Studies
EXPERIENCE:
4/99 - 10/10 Verizon Business f/k/a MCI WorldCom
6929 N. Lakewood Ave.
Tulsa, OK 74117
RIF 10/1/10
7/06 - 10/10 Financial Analyst, Revenue Operations Contract Rate
Management
Working with various databases, including Access and Excel,
to successfully implement all contract rates in the WIN
billing system and ensure contract supportability.
Research and correct suspended traffic within 60 days in
order to capture additional revenue. Special projects.
4/99 - 7/06 Contract Analyst, Revenue Operations Wholesale Presale
Group
Analysis of non-standard contract drafts to ensure terms can be
supported and implemented through various billing systems.
Communication with Sales, Legal and Contract Management as
well as internal groups to provide changes and/or approvals
in order to execute contracts. Review executed contracts,
compare to draft contracts and update database to remind
billers of non-standard terms. Monitor various versions
and train on projects for automated contract tracking tool.
(April - June, temporary clerical assignment thru Kelly
Services.) Proficient in Microsoft Excel, Access and Word.
7/97 - 9/98 Arkansas Governor's Office
500 W. Markham
Little Rock, Arkansas 72205
Admin. Assistant, Special Assistant to the Governor for Welfare
Reform
Temporary assignment to assist the Special Assistant assigned to
implement welfare reform in Arkansas (Transitional
Employment Assistance - TEA). Participated in policy
making efforts, grant writing and implementing of training
programs and objectives. Staffed State TEA Advisory
Council as required by State legislation and appointed by
the Governor (drafted minutes, goals and objectives).
6/95 - 11/98 Arkansas Department of Human Services
101 E. Capitol, Suite 204
Little Rock, Arkansas 72201
Administrative Assistant II
Administrative Assistant/Clerical Supervisor for Field Operations.
Provided administrative support in all aspects of human
service programs statewide. Supported six (6) Area
Assistant Directors, gathered, compiled and presented data
for Directors reporting to the legislative body.
Proficient in Microsoft Excel, PowerPoint, Access and Word.
Supervised five (5) clerical staff.
5/91 - 6/95 Arkansas Employment Security Department
#2 Capitol Mall
Little Rock, Arkansas 72201
Executive Secretary
Administrative/Clerical duties supporting Federal Job
Training programs. Recorded and transcribed various State
level meetings and grievance hearings. Supervised up to
four (4) clerical staff.
10/90 - 5/91 St. Vincent Infirmary Medical Center
#2 St. Vincent Circle
Little Rock, Arkansas 72205
Personnel Clerk
Maintained and reviewed personnel records for accuracy. Participated
in group orientation presentations and explanation of
benefits.
08/89 - 10/90 Arkansas Employment Security Department
#2 Capitol Mall
Little Rock, Arkansas 72201
*Intermittent Documents Examiner II
**Intermittent Interviewer
* Insurance representative and liaison for Personnel and
Payroll departments and the State Insurance Office in
providing State insurance benefits. Maintained records for
over 800 employees.
** Interviewer in Pine Bluff Local ESD Office, determined
eligibility for job training programs and providing
employment services thru automated system.
08/87 - 05/89 Turnage Temporary Agency
Aaron Temporary Agency
Little Rock, Arkansas
Secretary
Various long and short term secretarial assignments, including more
than 6 months in Personnel with First Commercial Bank, and
6 months in the accounting department at UPS.
10/85 - 11/87 Bare Necessities
217 Main Street
Grove, Oklahoma 74344
Owner/Manager
Experience in all areas relating to owning and operating a retail
establishment.
Prior to 1985, 8 years experience in both small market radio and newspaper.
Experience includes production, promotional and fund-raising activities,
news writing, typesetting, paste-up and lay-out, photography (including
dark room) and sales.
JUDY A. RAMSEY
Assistant to Tom Dalton, Special Assistant to the Governor
Governor's Office for Welfare Reform
Participation/Membership during Implementation of Welfare Reform in
Arkansas:
Little Rock Adult Education Advisory Board
City of Little Rock Department of Labor (DOL)/Welfare-to-Work Grant
Committee
Chair, Public Relations and Staff Development
National Institute for Literacy (NIFL) Grant Committee
Pulaski County Transitional Employment Assistance (TEA) Coalition
Advisor
Committee Coordinator
Government-based Focus Group Member
State TEA Program Advisory Council Staff
Accomplishments
DOL Welfare-to-Work Grant Committee:
Assisted in collaborative effort to negotiate a $5 million grant award
within 25-day turn-around for the City of Little Rock.
Established various committees for planning purposes and initiated a small
pilot program while facilities planning was being negotiated.
Developed newsletter and identified required staff training.
NIFL Grant Committee:
Identified and trained in special Learning Disabilities (LD) screening
tool.
Established regional training sessions for Adult Education, Rehabilitation
Services, Human Services, Employment Security Department, and Job Training
Partnership Act programs staff throughout the State.
Pulaski County TEA Coalition:
Assisted in and/or wrote implementation plans in the following areas:
Neighborhood Centers Research (including location and criteria)
Domestic Violence
Substance Abuse
Basic Life Skills
Mentoring
Case Management
Career Development
Education Opportunities
Government-based Focus Group:
Implemented mandatory Test of Adult Basic Education (TABE) testing for
functional educational levels of welfare population in Pulaski County.
Implemented basic life skills program in collaboration with Adult Education
staff and St. Francis House within existing resources (no new money).
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