Abram Ross Jackson
Department of Navy Certified Master Black Belt
ASQ / DoN Certified LSS Black Belt
Security Clearance: Secret (Active)
Norfolk, VA 23503
Day Phone: 757-***-****
abi0je@r.postjobfree.com
abi0je@r.postjobfree.com
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Education & Certifications
Bachelor of Science, Psychology
May 2000
Virginia Polytechnic Institute and State University
Concentration: Industrial-Organizational
Department of Navy Master Black Belt
Certification
December 2009
Naval Sea Enterprise
ASQ / DON LSS Black Belt
Certification
October 2009
American Society for Quality
SPAWAR Lean Six Sigma Black Belt
Certification
January 2009
Space and Naval Warfare System Center - Atlantic
Kepner and Fourie Thinking Dimensions
Certified Instructor
August 2010
Concentration: Problem Solving
The 7 Habits of Highly Effective People : Signature Program
Certification
December 2009
Awards & Honors
. August 2008: Team SPAWAR Innovation Award
o SPAWAR System Center-Atlantic
. August 2008: Team SPAWAR Innovation Award
o SPAWAR System Center-Atlantic
o Mine Resistant Ambush Protected (MRAP) Vehicle Lean Six Sigma Team
. June 2008: Admiral Stan Arthur Award for Logistics Excellence
o SPAWAR System Center-Atlantic
o CY2007 Joint Logistics Team of the Year: Mine Resistant Ambush
Protected (MRAP) Vehicle Lean Six Sigma Team
. December 2007: Lightning Bolt Award
o SPAWAR System Center-Atlantic
o Mine Resistant Ambush Protected (MRAP) Vehicle Lean Six Sigma Team
. August 2007: Distinguished Selection - Mine Resistant Ambush Protected
Vehicle (MRAP) Lean Six Sigma Team
o SPAWAR System Center-Atlantic
. May 2000: Undergraduate Research Award: Finalist
o Virginia Polytechnic Institute & State University
. December 1999: Senior Research Assistantship: Center for Applied Behavior
Systems
. December 1999: Actively Caring Research Award: Center for Applied
Behavior Systems
o Virginia Polytechnic Institute & State University
Software Proficiencies:
. Microsoft Office Suite 2003 and 2007
. Continuous Process Improvement Management System (CPIMS), Site
Administration
. iGrafx Process 2007 for Six Sigma
. Minitab 15 Statistical Software
. Oracle Tutor
Affiliations
. American Society of Quality
. Hampton Roads Quality Management Community
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Work Experience
Master Black Belt
Instructor, NAVSEA Lean Six Sigma College
3/2009 - Present
Department of the Navy
Norfolk Naval Shipyard
Portsmouth, VA US
Supervisor: Art Willoughby, 757-***-****
Duties:
. Lead Instructor at NAVSEA Lean Six Sigma College.
o Taught DON LSS VALUE STREAM CHAMPION course -- 2 day class. Course
covers DON Body of Knowledge (BOK) of Continuous Process Improvement
(CPI) at VALUE STREAM CHAMPION level (Lean, Six Sigma, Theory of
Constraints), including: CPI Deployment, Voice of Customer, Tollgate
Reviews, Flow Mapping, Benefit Tracking, Financial Validation, and
Sustainment.
o Taught DON LSS GREEN BELT course -- 1 week class. Course covers entire
DON CPI BOK at GREEN BELT level (Lean, Six Sigma, Theory of
Constraints), including all aforementioned content plus: Lean
improvements, Five-S (5S), Facilitation, Team Dynamics, Measurement
System Analysis, Data Collection, Value Stream Mapping, Value Stream
Analysis (VSA), Five Why's, Introductory Statistics, Control Charts,
Pilot Planning, Improvement Implementation, and Control Systems.
o Taught DON Lean Six Sigma (LSS) BLACK BELT course -- 5 week class
taught over 5 months (1 week per month). Course covers entire DON CPI
BOK at BLACK BELT level (Lean, Six Sigma, Theory of Constraints),
including all aforementioned content, plus: Critical Chain Project
Management, Executive Planning Session (EPS), Capability Analysis,
Statistical Measurement System Analysis, Design of Experiments,
Correlation and Regression, Advanced Root Cause Analysis, Advanced
Statistics, Statistical Process Control, Pilot Planning, Minitab
Statistical Software, iGrafx Six Sigma Software, and the Continuous
Process Improvement Management System (CPIMS).
o Curriculum Development in accordance with Instructional System Design.
Wrote / Revised / Updated training modules for all certification
levels.
. Master Black Belt
o Lead Master Black Belt for Nuclear Regional Maintenance Depot (NRMD)
. Directed process improvement efforts from strategy to execution by
conducting:
. Executive Planning Sessions
. Value Stream Analyses
. Managed/facilitated items on Rapid Improvement Plan:
o Projects (3-6 months)
o Rapid Improvement Events (3-7 weeks, 1 week execution)
o "Just Do Its" (immediate tactical-level improvements)
o Conducted Strategic Planning Sessions for several internal and
external customers to identify long term improvement opportunities and
construct execution plans
o Instructor for periodic Lean Six Sigma Yellow Belt classes
. Wrote training modules for Command Leadership Council on team
dysfunctions and leadership through engagement.
Accomplishments:
. Department of Navy Certified Master Black Belt
. ASQ / DoN Certified LSS Black Belt
Related Skills:
Classroom instruction, simulation management, curriculum development,
advanced process statistics, team management, EPS, VSA, facilitation of
Rapid Improvement Events (RIE) and Projects
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Senior Process Engineer and Lean Six Sigma Black Belt
4/2007 - 3/2009
Technical Software Services
Charleston, SC US
Supervisor: Michael Thomas, 843-***-****
Duties:
. Supported SSCLANT Master Black Belt and Lean Six Sigma Deployment
Champion - including: process improvement initiatives, balanced scorecard
calculations, data tracking/archiving/reporting, materials management
. Lead Instructor
o Lean Six Sigma Green Belt
o Continuous Process Improvement Management System (CPIMS)
. Facilitated Command-wide projects, including:
o Civilian Check-In process: facilitated establishment of improved
Command-wide process with projected annual savings of approximately
$7.3 M
o Mine Resistant Ambush Protected (MRAP) vehicle Lean Six Sigma Team:
GFE Delivery process: Implemented Lean overhaul of transportation and
delivery resulting in increased throughput, saving $1.4M annually
. Directed $130K material procurement and oversaw its implementation
. Site Administrator for CPIMS
. Tracked and archived Command-wide Lean Six Sigma activity
. Managed Balanced Scorecard report for SSCLANT LSS metrics
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Accountant
4/2006 - 4/2007
Laurel Baye Healthcare, LLC
Supervisor: Jane Swinden, 843-***-****
Duties:
. Financial analysis of labor distribution costs
. Managed payroll process for over 750 employees across 13 facilities in
two states
. Oversaw HR/Payroll-related responsibilities via eight direct reports (one
Director of Personnel at each facility)
. Tabulated/remitted payment of state and federal taxes
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Substitute Teacher
1/2004 - 2/2006
Horry County Board of Education
Supervisor: Personnel, 843-***-****
Duties:
. Taught variety of subjects - English grammar and composition,
mathematics, science, music, and others
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Business Office Manager
8/2000 - 10/2003
Union Loan Company, Inc.
Supervisor: Deborah Rosenthal, 304-***-****
Duties:
. Managed office: staffing, salary negotiations, payroll, and direct
meetings/correspondence with State Banking Examiners
. Computerized account system for collections and account management
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References
Dr. Peter B. Barr
President
Glenville State College
Phone Number: 304-***-**** ext. 7000
Email Address: abi0je@r.postjobfree.com
Reference Type: Personal
Nick Boehm
Technical Director,
Lean Six Sigma Master Black Belt
Accenture
Phone Number: 513-***-****
Email Address: abi0je@r.postjobfree.com
Reference Type: Professional
Dale Davis
NAVSUP HQ CPI Deployment MBB
Phone Number: 757-***-****
Email Address: abi0je@r.postjobfree.com
Reference Type: Professional
Ron Knight
Instructor, NAVSEA Lean Six Sigma College
Master Black Belt
Norfolk Naval Shipyard
Phone Number: 757-***-****
Email Address: abi0je@r.postjobfree.com
Reference Type: Professional
LT Brian Phillips US Navy
MRAP Lean Six Sigma Black Belt
SSCLANT
Phone Number: 843-***-****
Email Address: abi0je@r.postjobfree.com
Reference Type: Professional
CAPT Albert James Ross, USN ret.
Phone Number: 843-***-****
Email Address: abi0je@r.postjobfree.com
Reference Type: Personal
Henry M. Shapiro
Lean Six Sigma Black Belt
SSCLANT
Phone Number: 843-***-****
Email Address: abi0je@r.postjobfree.com
Reference Type: Professional
Douglas Smith
Department Head, Lean Deployment Champion
Master Black Belt
Norfolk Naval Shipyard
Phone Number: 757-***-****
Email Address: abi0je@r.postjobfree.com
Reference Type: Professional
Michael Thomas
Lean Deployment Champion
Master Black Belt
SSCLANT
Phone Number: 843-***-****
Email Address: abi0je@r.postjobfree.com
Reference Type: Professional
Art Willoughby, CPT
Division Head
Dean, NAVSEA Lean Six Sigma College
Norfolk Naval Shipyard
Phone Number: 757-***-****
Email Address: abi0je@r.postjobfree.com
Reference Type: Professional
Randy Wykle
Sup 01 CPI Deployment MBB
NAVSUP Headquarters
Phone Number: 757-***-****
Email Address: abi0je@r.postjobfree.com
Reference Type: Professional