Engineer Training

Todd A. Pearson (H) 716-***-**** ? (C) 716-***-**** ?

*************@*****.***

**** ******** *****, *******, ** 14075

http://www.linkedin.com/pub/todd-

pearson/b/292/336

Focused, dedicated, and highly motivated IT professional with track record

of contributions and blended background in technology administration and

end-user technical training. Possess exceptional dedication to growing with

cutting-edge technologies and strive to achieve beyond expectations in

every endeavor.

> Notable 11+ years of Information Technology experience covering system

and network administration, programming, website administration,

design, and training.

> Deliver hands-on training programs in small to large classroom

settings and by webinar; extremely comfortable speaking in front of

people, adept at using MS PowerPoint to write training presentations,

and produce / edit technical documentation for end-users and corporate

employees by Instructor Lead Training (ILT) or by way of WebEx and Go

To Meeting webinar software.

> Offer solid organizational skills and ability to support solutions

delivery and effective implementation; successfully develop systems,

networks, and employee skills.

> Consistently provide solutions that meet business requirements;

skillfully write and produce technical documentation as well as

policies and guidelines for IT Department.

> Skilled using HTML and Java to perform light programming and familiar

with Linux and Apple Macintosh Operating Systems.

Employment Narrative

Document Storage Systems - Juno Beach, FL 03/2010 - 10/2010

CONTRACT GOVERNMENT SOFTWARE TRAINER

Collaborate with team members in the development and deployment of software

training to employees of the Veteran Administration Medical Centers. Helped

end-users gain better understanding of software used to maintain patient

information, documents, and payment information for veteran hospital

claims.

Digital Monitoring Products - Springfield, MO 10/2007 - 11/2009

REGIONAL TRAINING MANAGER

Recruited to train new and existing security dealers/customers in use of

DMP devices including, security/access/fire control panels, and software;

. Served as primary trainer for new access management software program.

. Participated in the development of training program; utilized MS

PowerPoint presentation delivered through WebEx for certification

process.

. Built rapport with dealers and setup classroom training sessions;

ensured level of support met dealer needs and sustained communications

to capture further opportunities.

. Maintained 98% satisfaction rating from attendees of live classroom

training.

. Assisted Regional Sales Managers in carrying out technical training

sessions for sales department of each dealer; proof read new training

material for spelling, design, and formatting to ensure proper

training presentations.

. Helped with configuration of alarm system and setup access software

requirements for end-users covering network configuration and

implementation.

Total Tan Inc. - Blasdell, NY 09/2005 - 08/2007

IT MANAGER

Maintained systems and networks for 34 sites located in New York and

Pennsylvania;

. Created and presented monthly new employee training sessions covering

tanning bed software usage and basic computer troubleshooting along

with advanced computer security and maintenance training for managers.

. Authored new policies to cover anti-virus and anti-spyware security,

Internet and Email usage.

. Established standard procedures and guidelines for new installation of

systems and networks.

Todd Pearson Page 2

Multi Media Games Inc. - Irving, NY 01/2003 - 09/2005

SYSTEMS / NETWORKING FIELD TECHNICIAN

Selected to maintain, repair, and upgrade over 512 computers using Windows

98 or XP and ensure seamless operations of computers networked to several

Windows 2003 and Microsoft SQL 2000 servers.

. Spearheaded weekly classes for new employees focused on POS system

operations and maintenance and advanced classes for managers covering

computer slot machine maintenance and troubleshooting.

. Maintained Cisco Switches, software, hardware, and all necessary

upgrades.

The Computer Merchant Limited - East Aurora, NY 04/2002 - 09/2002

SYSTEMS ENGINEER (Contract Assignment)

Contracted to upgrade desktop PCs and IMACs and provided comprehensive

expertise in the installation, updating, and configuration of software to

ensure all computers met new company standards and local user policies and

accounts.

DigiVision Satellite Services - Buffalo, NY 10/2001 - 03/2002

SENIOR NETWORK ENGINEER (Contract Assignment)

Provided oversight of networking consisting of 11 servers installed with

Windows NT/2000 and Linux Red Hat 7.2 with Apache Web Server in a wide area

configuration. Revised all documentation for network and system

configurations and developed new security policies for users / servers.

Technion Communications - Tamarac, FL 05/2000 - 08/2001

SITE MANAGER / SYSTEMS & NETWORK ENGINEER

Managed 7 company sites with 150+ users and oversaw team members assigned

to assist with the monitoring and maintenance of all computers and users.

Troubleshot and rapidly resolved problems to decrease downtime.

Education

Bachelor's Degree - Information Systems Security, Expected Graduation 2012,

Westwood College

Certified - CompTIA Security+, 2010

Associate's Degree - Information Technology, 2007, University of Phoenix

Online

Certified - C.I.W. (Certified Internet Webmaster), 2002, Smart Certify

Training

Certified - M.C.P. / M.C.S.E., 2000, New Horizons Technical Institute

Technical Snapshot

Software - VERITAS Backup Exec ? Retrospect Backup Software ? Symantec

Norton's Anti-Virus ? McAfee Anti-Virus ? AVG Enterprise Anti-Virus ? MS

Exchange Server 5.5 and 2000 ? VMWare version 7 ? MS Office Suite ? MS

Exchange ? MS SQL Server 6.0, 7.0, and 2000 ? Visio 5.0/2000/2007 ? Sniffer

Products for Network Monitoring ? Intrusion Detection Systems (SNORT, SNARE

and Retina) ? Symantec PC Anywhere versions 8.0 - 11.0 ? Symantec Ghost

Imaging Software ? Sage MAS 90/200 Financial Software ? Macromedia

Dreamweaver 8

Hardware - Installation of Internal Computer Hardware ? Cisco Routers 2000,

3000, 4000, and 5000 series configuration and implementation ? Cisco PIX

Firewall configuration and implementation ? Cisco, Bay Networks, and

Linksys hubs and routers ? Linksys Wireless Routers

Operating Systems - Windows 98 ? Windows NT (Workstation and Server) ?

Windows 2000 (Server and Professional) ? Windows XP (Professional and Home

Edition) ? Windows Vista ? Windows Server 2003 ? Novell 5.0 ? Linux RedHat

v. 7.0 - 7.2 ? Macintosh IMAC G2 - G4 v. 8.2 - 10.0

Contact this candidate