Manager Customer Service

Ann Marie Charron

***** *.*. *****, ** *****

Phone: 786-***-****

E-Mail: abi0h4@r.postjobfree.com

Objective

Seeking a mutually beneficial position where my skills, abilities, and

background would contribute to the growth and profitability of my employer.

Experience

"Stay at Home Mom" and Child Care Provider, Miami, FL Present -November

2000

Responsibilities consisted of providing nutritional meals and snacks;

Maintaining a schedule including naps and outside play; Creating a safe and

child friendly environment; Completed light housekeeping duties as well as

sanitizing all toys and linens used by children on a regular basis.

Administrative Assistant, Deering Hospital, Miami, FL November 2000

-October 1999

Responsibilities consisted of servicing all incoming calls; Data

entry; Edited hospital's rules and regulations documents for Jacho

inspection; Handling confidential patient records while maintaining honesty

and integrity of company's policies and procedures; Scheduling hospital

meetings for Quality Management Department.

Lead Server, Ruby Tuesday's, Miami, FL October 1999 -April 1998

Responsibilities consisted of providing direct customer service; Preparing

routine nightly server cash outs; Answering incoming calls and placing to

go orders; Assisted in training and motivating staff.

Sales Representative, Bloomingdales, Miami, FL April 1998 -July 1996

Responsibilities consisted of assisting and providing direct costumer

service; Ordering merchandise; Processing purchase orders, markdowns,

return to vendors, and damages; Assisting with displays and merchandise on

the sales floor; Preparing merchandise and paperwork for inventory.

Education

Medical Prep of Pinellas, St. Petersburg, FL -Nursing Assistant Course

June 2010

National School of Technology, Miami, FL -Medical Assistant (Honors) July

1999

Miami Killian Sr. High School, Miami, FL -High School Diploma June 1996

Career References

Child Care Provider: April Martinez, Teacher 786-***-****

Deering Hospital: Karen Schaffer, Quality Management Dept. Supervisor (305)

251-2500

Ruby Tuesday's: Julio Castro, General Manager 305-***-****

Bloomingdales: Wendy Flemming, Jewelry Dept. Manager 305-***-****

Personal References

Gabriel Chin, RN/Assistant Manager, South Miami Hospital, 786-***-****

(W) 305-***-****

Monique Daley, RN, South Miami Hospital,

Andriana Ballora, LPN, Dr. Fink

Contact this candidate