AZRA AGARD

**** * *** *** **, TALLAHASSEE, FL ***01, PHONE 850-***-****

abi0en@r.postjobfree.com

OBJECTIVE:

To obtain an office position in which my customer service, personal,

clerical and general office skills will contribute to greater office

efficiency and productivity.

QUALIFICATIONS:

. Excellent administrative skills

. Skilled in medical office procedures

. Insurance and patient relations

. Strong interpersonal skills

. Great phone presence

. Reliable, honest, tenacious and, hard working

. Insurance verification

. Good cash handling experience

. Patient scheduling

. Medical records

. Referrals and pre-authorizations

. Organized and detailed oriented

WORK EXPERIENCE:

February 2006- current: Alpha Eye Clinic/Alpha Ambulatory Surgery Center

MEDICAL SECRETARY / SURGERY SCHEDULER

Duties: Schedule patient appointments, collect co-pays and balances,

medical records, request referrals and pre-authorizations, answer multi-

line phone system and route calls to prospective places, file charts,

demographics forms and HIPPA acknowledgement forms, pull charts, obtain and

enter patient demographics and insurance information, review forms for

accuracy and completion, ICD-9 AND CPT coding, daily closeout of the day.

Also obtained Surgery clearances, schedule Pre Op appointments with Primary

Care Physician, scheduled all follow up appointments, obtained all

necessary paperwork including Consent forms, provided patients with

information that explained surgery Center admission policies and HIPPA

privacy guideline.

May 2004- January 2005: Medical College of Georgia

OFFICE COORDINATOR

Duties: Scheduled all appointments, handled patient check in and check

out, collected co-pays, daily setting and maintenance of medical records,

managed heavy phone lines, assist patient with prescription renewals,

referrals and preauthorization., ICD-9 and CPT coding, HIPPA readiness and

good patient relations, ordered office supplies, for a Office of 4

Physicians.

October 2003- May 2004: Rural Metro Ambulance

MEDICAL BILLING SPECIALIST

Duties: Enter all daily transports, insurance verification, customer

service, ambulance coding.

May 2001- July 2003: Douglas C. DiStefano, M.D.F.A.C.C.

OFFICE COORDINATOR

Duties: Insurance referrals and pre authorizations, scheduling patient

appointments, medical records, computerized billing, HIPPA readiness and

good patient relations, handling patient check in and check out, collected

co-pay, filing and etc.

July 1997- January 2001: Optical Shop (Brillen-Voght)

Germany

STORE MANAGER

Duties: Assist customers with all aspects of eyewear selections and

prescription, ordered contact lenses and trained on proper insertion,

removal and maintenance, balanced daily transactions and cash count.

September 1990- May 1997: Kronen-Apotheke Hof, Germany

PHARMACIST TECH

Duties: prescription fills and refills, inventory and stock control of

prescriptions and substances and all aspects of customer service.

EDUCATION:

Coburger State University

Coburg, Germany

Bachelor's Degree in Pharmacy

REFRENCES FURNISHED UPON REQUEST

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