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Customer Service Machine Operator

Location:
Durham, NC, 27713
Posted:
September 26, 2010

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Resume:

IVY L. BATTLE

**** ******* ****** **. ***# Q

Durham, North Carolina 27713

919-***-****

Email: abi0ek@r.postjobfree.com

OBJECTIVE To find a company that I can grow with and will challenge me

EDUCATION SHAW UNIVERSITY, Raleigh, NC.

Bachelor of Science in Business Administration, (January 1995-

February 1997)

Durham Tech Community College, (summer 2000)

College Transfer Program

EXPERIENCE Pepsi Bottling Ventures, Garner, NC

Warehouse Associate, ( Febuary 2009- Present)

• Load /Unload Pepsi trucks with a Forklift

• Load Pepsi trucks with products on load out sheets

Synerfac Technical Staffing, Raleigh, NC

Machine Operator, (January 2008- April 2008)

• Working as a contractor for Pergo Floors

• Working on the production line manufacturing hardwood floors

• Working on the back end of each line the palletizer

Greene Resources, Raleigh, NC

Machine Operator, (March 2006- December 2007)

• Working as a contractor for Cree lighting

• Working in a clean room environment

• Manufacturing lighting out of a crystal growth process

• Certified in Die Sort operations and in probing

Coca-Cola Consolidated, Raleigh, NC

Full Service Sales (November 2005- March 2006)

• Servicing Vending Machines For Coca-Cola

• Taking Money out of the vending machine and handing out refunds as needed

• Doing minor repairs to the machines

• Providing excellent customer service

PEPSI BOTTLING VENTURS, Durham, NC

On Premise Sales (November 2003- August 2005)

• Selling and Delivery of Pepsi products to various accounts

• Experience of driving a Ten Bay straight truck which requires a Class B CDL

• Counting and handling money on a day to day basis

• Providing excellent customer service over the phone and in person

PEPSI BOTTLING VENTURS, Garner, NC

Machine Operator (August 2002- November 2003)

• Manufacturing of Pepsi products on the production line

• Getting Products in and out of the production facility at scheduled time

• Experience on all Machinery of the production line such as Palletizer, Depalletizer, Denesteter, Filler,

and Case packer

• Experience on a (PIT) Double Fork Forklift, Straight Forklift

ALLEGIANCE HEALTH CARE

Weekend Warehouse Supervisor (July 2001- September 2002)

• Supervising the day to day operations of the business

• Picking and packing Hospital supplies

• Shipping and receiving of Hospital supplies

• Communicating to the Hospitals taking of their needs

• Supervising 15 employees

USCO LOGISTICS, Morrisville, NC

Warehouse Associate (December 2000 – July 2001)

• Make sure that customer products is properly handled in the shipping and receiving process

• Inventory of customers products on a weekly basis

• Experience on (PIT) Powered Industrial transportation; Straight Forklifts, Order Pickers, and Drexel

Forklifts and inspection of (PIT)

• Creation and completion of a work instruction

• Write down product identification numbers on product location sheets and putting product in the proper

shipping lane

PERFORMANCE BICYCLES INC., Chapel Hill, NC

Trouble Shooter ( December 1999- December 2000 )

• Locate items in Warehouse that can not be found by Distribution

Warehouse Management and staff

• In charge of putting all orders that need to be Back Ordered and putting them on a Pull list

• In charge of putting out Next Day Air, Second Day Air, UPS

Ground, and Priority Mail out of Distribution warehouse at all of its

appointed times

• Use of RF guns for Picking, Packing, Restock, and Returns

• Manifest orders coming out of the Distribution Warehouse

• Loading of out bound trucks

• Restocking items and putting them in there respected bin location

CAROLINA CLEANERS, Chapel Hill, NC

Store Manager (January 1999 - January 2000)

• Supervisor of store day to day operations

• Take in customer invoices and putting them in the computer system

• Collect customer money and distribute exact change

• Receive and ship out items out of store

• Providing excellent customer service

ACTIVITIES None

SKILLS RF inbound, RF outbound, stock locator, Parcel shipping, Microsoft

word, Windows XP, Microsoft Excel, Basic programming, Claris works

4.0, Gpsm, LXE, Straight Fork lift, Drexel Forklift, Order Picker,

Cash handling, Palletizer, Denester, Filler, Case Packer, Class B CDL,

REFERENCES Available upon request



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