Customer Service Data Entry

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NESSIE MAE DAVIS

[pic]*** Kayleigh Street, Waynesboro, GA 30830

Cellular 706-***-****, ***********@***.***

STATEMENT OF INTERESTS

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Administrator with over 8 years of professional experience. Skilled in all

aspects of office administration, organization of filing systems, use of

electronic office equipment, handling multi-line phone systems, reception,

data entry, coordinating with staff, and scheduling appointments.

Communication skills demonstrated through verbal and writing abilities,

client relations, and customer service skills.

EXPERIENCE SUMMARY

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Program Assistant 2007-present

East Central Regional Hospital, Augusta, Georgia

.Handles the filing process in alpha sorting order.

.Answers incoming calls.

.Maintain patients spending accounts.

.Payroll / Cash Receipts / Withdrawals

.Developed excellent communication skills with the clients.

.Provides Administrative support to other departments as needed.

.Personnel Action Forms

.Type nursing assessments

.Time Keeper

Administrative Specialist 2001 to 2007

The Evercare Company, Waynesboro, Georgia

.Coordinated with the Human Resources Department and set up interviews with

employment candidates

.Answered multiline telephone system, maintained appointment calendar,

filed records, with Blue Cross Blue Sheild insurance benfits for employees.

.Performed alpha sorting of files, calculated month end data sheets,

provided totals for reporting purposes, and provided administrative support

to all departments.

.Created and closed work orders for specific maintenance and custodial

tasks

.Accustomed to fast-paced, high-pressured positions, demonstrated ability

to prioritize multiple tasks, meet deadlines, and provide quality service

.Acquired excellent communication and interpersonal skills with the public

and coworkers

.Handled filing, data entry, mail distribution, faxing, typing / word

processing, prepared mass mailings and collating

.Coordinated workshops, seminars, and special events

Data Entry Clerk 1998 to 2001

The Kwikset Corporation, Waynesboro, Georgia

.Worked extensively with spreadsheets

.Performed data entry, report preparation, and telephone reception

.Performed manual searches to locate contracts by name and date

.Maintained producton database regarding order status to ensure accurate

reporting

.Reviewed all paperwork for new and existing orders to ensure accuracy and

completeness

.Performed alpha sorting of department files, calculated totals for

reporting purposes, and provided administrative support to all departments

EDUCATIONAL PROFILE

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2010- Present

Augusta Technical College, Augusta, Georgia - Business Administrative

Technology Associate of Applied Science Degree

2002

Augusta Technical College, Augusta, Georgia - Business & Office Technology

Diploma

Business Office Specialist

H.S. 1997

Burke County High School, Waynesboro, Georgia

ADMINISTRATIVE SKILLS

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Confidential Correspondence and Data

Knowledge of Office Equipment

Customer Service and Relationship Management

Administrative Support

Data Entry, Document Creation and Maintenance Knowledge of

MS Office 2007 / Windows 7

Contact this candidate