Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Saint Petersburg, FL, 33702
Posted:
October 19, 2010

Contact this candidate

Resume:

Anthony Beckett

****. /727-***-****

abi0df@r.postjobfree.com

Seeking to have a rewarding career with an established company that offers

challenges, growth and advancement opportunities.

Summary of Qualifications: Managed multiple staffs of employees

implementing team building skills and setting individual goals.

. Proven abilities in achievement, customer service and inventory cost

effectiveness.

. Excellent planning, speaking and instructional abilities.

. Knowledge of shipping manifests, bills of lading, certificates of

origin and other customs

documents

.

Community Service: Volunteered 7 months @ Bayfront Medical Center as

transporter for radiology, pediatrics, MRI and Obstetrics.

Special Licenses, Certifications & Training:

Class B CDL, Certified CPR First Responder, Certified L.E O.

Professional Experience:__________________________________________________

Action Courier & Logistics 04/08 - 06/09

Operations Manager. Ensure the smooth daily operations for Tampa and

Orlando overseeing all drivers and Chase branches. Visiting clients on

site and providing exceptional customer service.

St.Petersburg Police Dept. - 3/07 - 3/08 Police Officer

United Stationers Supply Co, Tampa, Fl. 5/06 -2/07

2nd Shift Distribution/ Inventory Supervisor. Ensure the safety and

productivity of 2nd shift outbound employees in both Shipping and Bulk

departments. Responsible for the timely picking, palletizing, wrapping and

loading of all outbound trucks, including but not limited to; all pallets,

boxes, bags, orders being safely and properly loaded, meeting truck

departure times, employee training, supervision, accident reporting,

following OSHA regs, performance reviews, inventory control, daily

inventory cycle counts, department budgeting, nightly close up and lock

down of facility, use of Warehouse Management Systems and productivity

matrix.

TSE Industries, Clearwater, Fl 3/04 - 4/06

Materials/Quality Supervisor. Ensure the proper inventory and dispursement

of materials for custom manufactured rubber and plastics products in an ISO

9001:2000 environment. Ensure quality of finished products and proper

customer specifications prior to shipping. Oversee the proper and on time

shipping all orders. Train employees on proper procedures, safety,

inventory and provide leadership in a team environment.

Freight Force, St. Petersburg, Florida 7/01 - 3/04

Driver - (Class B CDL required) Lead driver for St. Petersburg area. Pick

up and deliver freight to and from areas including; residential deliveries

and large company accounts. Fill out bills of lading, manifests, knowledge

of customs documents and multi- task decision making.

Expeditors International, St. Petersburg, Florida 11/99 - 7/2001

Lead Export Agent on-site Jabil Circuit

Responsibilities Included; European Logistics, International shipping and

on-handing of freight,

building and securing pallets, answering company e-mails, printing

invoices, bills of lading,

certificates of origin (and other customs documents) shipment tracking and

providing outstanding customer service in our customer's environment.

Supervise employees in absence of Dept. manager.

Montgomery Wards, Pinellas Park, Florida 11/89 - 10/99

Shipping & Receiving Manager for ten years.

Responsibilities included; loading & unloading trucks, loading customer

vehicles, inventory control and cycle counts providing outstanding customer

service. Conducted employee evaluations, discipline, scheduling, interviews

and training. Performed administrative tasks as needed.

Education: _____________________________________________________________

A. A. - Education, St. Petersburg College (1994)

Currently pursuing B.S in Special Education., St. Petersburg College

Computer Experience: UPS and Fed Ex shipping, Excel, Microsoft Word, Power

point and Reflections



Contact this candidate