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Manager Customer Service

Location:
Denver, CO, 80221
Posted:
October 19, 2010

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Resume:

Diane Martin

*** ***** ******

Denver, Co.*****

720-***-****

Summary

Reconigation for Inventory, plant improvements, safety, implementing new devices,

training, record keeping., excellent communication skills, Safety Training, and Instructor,DOT regulation and

compliance,

Accuracy and efficiency, Strong Management ability, strong customer communications,

OSHA, FDA, Freight knowledge, Strong P & L knowledge.

Work History

Bay Insulation 2000 - 2009 resigned to care for terminally ill son

Division Plant Manager

Led Manufacturing Production Team to meet all scheduales, Supervised daily shift

functions and assigned areas, worked with and developed a working team with a great

attitude and ability to reach their goals.Developed and implemented new devises on

machines for safety,Safety Trainer, Worked with other Managers to obtain ideas and get

the bottom line results, Tracked all labor hrs,work orders, insure customer satisfaction

and quality, trouble shoot problems and fix them, inventory control,records, DOT

records and training, Safety meetings weekly and daily checks, Reconigition for

excellence in Plant Management turns .

Interstate Hardware 1998 – 2000 company went out of business

Warehouse Manager

Inventory, reorganize warehouse, customer contact, quality,

trouble shoot, fix problems, deliveries, safety training, Fork Lift Trainer,

Packaging,receiving, QC, Cleanliness of warehouse, inventory, RGA;'s,

Corporate Express 1995 – 1998 left for a better opportunity

Line Lead, Driver, and then Asst. Manager on Floor

error rate control, speed of employees pulling

Product, keeping the line moving, packaging, staging, loading of trucks.employee hrs.

QC, labeling, inventory,

Wal-Mart 1997-1998 part time

Stocked shelves, rotated stock, cleaned dept. waited on customers, customer service,

Auto Auction 1990-1995

Detail Manager –

complete detail of cars, inside and out.

Quality, customer contact, Billing, ordering supplies, employee hrs.Safety, Inventory,

Meetings, training, inspections.

BG Maintence 1990-1993 part time

cleaning Office Buildings, desks, floors, bathrooms, carpets, walls, sinks, windows,

entry way, fixtures.

7-11-199*-**** part time

Ran register, waited on customers, gas pumps, stocked shelves, and cleaned store, made

deli products.faced products

Mr Bagel 1986 - 1990

Day Shift Production Manager

Employees hrs., Setting up production runs, packaging, waste control, inventory, change

overs, Training, temperature of product and measurements recording, packaging speed

and safety, employee rotation, Cleaning of machines, FDA Inspections readiness

.Bagging line.

Stafford County Transportation

1980-1986

Drove the Special Ed bus, routing of the Special Ed buses, set up the other drivers runs.

worked with the Special Ed students between runs, drove them on field trip, and helped

them with their physical education/sports. worked in the library and school cafeteria

between schedualed bus runs.

Education:

High School

DOT Seminars

Safety Seminars

Management Seminars

References can be provided.



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