Administrative Assistant Human Resources
Resume:
Frances S. Klinge
Excelsior Springs, MO
**********@*****.***
Throughout my career I have demonstrated for my employers an exceptional
employee for meeting organizational objectives and demands. I have
previous worked as a temporary employee and have completed a variety of
assignments. This experience has allowed me to increase my skill levels in
different office environments and procedures.
Skills Profile:
. Data Input/output management
. Gather/analyze data for monthly/yearly reports
. Manage incoming/outgoing mail
. Record/log management
. Meeting room/catering reservations.
. Assist with new employee orientation
. Organize/create presentation materials
. Create brochures, manuals, fliers, newsletters, forms
. Create/maintain spreadsheets
. Maintain and update file systems
. Order/maintain office supplies
. Collect/prepare time cards for payroll
. Manage incoming phone calls
. Maintenance/update of policies and procedures
. Medical terminology
. High level confidentiality
. The ability to work independently and as a team member
. Good communication skills, both written and verbal
. Strong organizational skills
. Strong interpersonal skills when meeting with the general public
Computer Software
. Word, Excel, Access, Publisher, and PowerPoint.
Work History
James B. Nutter & Company, HUD Analyst
May 2007 to March 2010
Responsible for reviewing final Reverse Mortgage Binder documents for
errors and any missing documents, certify and then to insure the loan
through FHA.
Celebrity Staffing Insurance Analyzer
October 2006 to May 2007
Responsible for reviewing final Reverse Mortgage Binder documents for
errors and any missing documents, certify and then to insure the loan
through FHA.
Office Team, Administrative Assistant
January 2007 to April 2007
Assignment completed:
Independence Regional Health Center
Quality/Risk Management Department
. Responsible for updating and reformatting all policies & procedures for a
new healthcare facility and for pending JACHO accreditation. Responsible
for the preparation, attendance, and taking of minutes in the Policy and
Accreditation weekly meetings that included distribution for signatures,
typing new Policy and Procedures for the new hospital.
Human Resources Specialist, Contract Worker
City of Peoria Arizona
February 2006 to July 2006
. Responsible for assisting HR Consultant with the revision of the
Employee Education Program. Created forms. Developed a way for
tracking attendance and reimbursement payments by creating a sample
database for further development by the IT department.
. Designed brochures for recruitment purposes.
. Responsible for a more professional user friendly HR intranet webpage.
. Responsible for assisting in new recruitment activities that included,
interview appointments, testing, setting up physicals, new employee
information packets.
. Responsibility for data entry functions.
. Responsible for assisting with salary surveys.
Administrative Assistant
Kelly Services
October 2004 to February 2006
. Assignments Completed: City of Peoria; NAU Teacher Induction Program
at Pendergast SD - Phoenix AZ; Littleton SD - Goodyear, AZ; Cartwright
SD - Phoenix, AZ; Department of Energy - Phoenix, AZ
. Duties: Specific duties varied according to the function of the
company/department to which assigned.
Administrative Assistant, Case Management/Social Work Department
Maricopa Medical Center
March 2001 to September 2004
. Provided administrative assistance to Case Managers and Social
Workers.
. Responsible for reorganize and manage the office in a more efficient
manner by purging outdated manuals, correspondence, etc., and by
preparing items that needed to be stored off campus, reorganized
computer files so that when searching for a document it would be
easier to find.
. Responsible creating a spreadsheet to track employee attendance,
requests for vacations/days off, and daily schedules.
. Responsible for assisting an "End of Life" packet of information for
families who had lost a loved one that included a sympathy letter,
names of mortuaries, support groups, Social Security information, and
other resource information.
.
Administrative Assistant Quality/ Risk Management Department
Maricopa Medical Center
June 1998 to March 2001
. Provided administrative assistance to Quality Managers and Risk
Manager.
. Responsible for creating spreadsheet for tracking malpractice claims,
open cases, and closed cases.
. Assisted and met with staff for input on a new Incident Report form
and then created the form.
. Responsible for tracking closed cases and prepared and sealed files
to be stored off campus.
. Responsible to be an alternate trainer for "new employee" orientation.
. Redesigned PowerPoint presentation for the "new employee" orientation.
Education
. Southwestern Business College
. Penn Foster College, Scranton, Pennsylvania
. Johnson County Community College
. Rio Salado Community College
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