Customer Service Administrative Assistant

Profile Customer Relations Professional. Adept Written/Verbal

Communicator. Expert Problem Solver. Fast Learner with Strong Ability to

Multitask.

Experience Customer relations/administrative assistant

Royalty Elite Records 2008-Present

Excelled in a role requiring the ability to handle a variety of customer

service and administrative tasks. Demonstrated proficiency in verbal and

written communication. Helped develop and implement a strong marketing

structure. Instrumental in the development of digital filing and

bookkeeping. Graphic design. Completed all paperwork involved in daily

office procedures. Administrative functions such as typing and filing memos

and letters. Recorded attendance of recording personnel. Ordered supplies,

mailing, and scheduling. Prepared, issued, and sent out receipts, bills,

policies, invoices, warranties, statements, and checks. Operated computer

terminal to input and retrieve data. Opened and routed incoming mail,

answered correspondence, and prepared outgoing mail. Greeted and assisted

customers and visitors via phone, email, and face-to-face interaction.

Other projects and tasks as assigned by supervisor.

outbound call center - quality control caller

Columbus A.C.O.R.N. 2008-2008

Excelled in a task requiring the ability to handle a variety to customer

service and administrative tasks. Demonstrated proficiency in telephone

communication within a call center environment. Assisted with voter

registration verification.

Education Devry university

Columbus, OH - Multi-Media Design & Development - Bachelor of Arts

Skills Customer Service, Filing, Inbound/Outbound Call Center,

Database, Data Entry, Reports, Retention, Typing 70wpm, MS Office Suite

2003-2010, Windows XP/Vista/7, Mac OS-X,

Referrals Available upon request.

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