Customer Service Sales
Resume:
Elise L. Clark
*** ********* ** -- ********* ***
Atlanta, GA 30308
Phone: 404-***-**** Email: : abi09n@r.postjobfree.com
OBJECTIVE: To obtain work skills and experience that will enable me to
have value in the workplace.
EDUCATION: 10/2009 - present Atlanta Technical College
Atlanta, GA
Medical Billing Clerk
04/2008 - 6/2008 Bauder College
Atlanta, GA
Fashion Merchandising / Business Administration
11/2006 - 12/2006 Atlanta Metro College
Atlanta, GA
GED Program; completed
8/2002 - 4/2006 Riverwood High School
Atlanta, GA
College Preparatory
WORK EXPERIENCE:
03/2010 - Present Comfort Suites Front Desk
Clerk/Night Auditor Stockbridge, GA
Check guests in and out of hotel, run the night audit (verify accounts and transfer
credit card funds to corporate online bank account), balance receipts, fax documents
to corporate office, balance the register, respond to guest inquiries, complaints
and requests, satisfy guests request, assign rooms to Housekeeping, set out
Breakfast buffet, make nightly deposits into the safe, establish/cancel/change
reservations, make appointments for group reservations (such as weddings, private
parties) with the General Manager, and clerical duties (filing, correspondence,
copying, faxing, answer phone) as needed..
03/2009 - 08/2009
07/2007 - 10/2007 Wet Seal Sales
Associate/Cashier Atlanta, GA
Assisting customers with purchases, ringing up customers' purchases on the cash
register, cleaning and keeping the store's merchandise presentable for potential
customers, maintaining good customer service at all times, reaching my FBC% (sales)
goal everyday and making sure I am "Wet Seal" presentable at all times.
09/2008 - 02/2009 Onsite
Mail Clerk/Receptionist Atlanta, GA
Assisting lawyers and secretaries at Carlock/Copeland Law Firm with copying,
scanning, faxing and binding documents. Sending courier request to make deliveries
at various courthouses. Stamping, weighing and delivering mail daily. Part-time
receptionist when regular receptionist is not available or taking over her shift
during her daily breaks. Cleaning and maintaining the kitchen and receptionist area
at all times.
11/2007 - 06/2008 Comcast Customer
Service Representative Alpharetta, GA
Assisting customers with their billing and account inquires. Answering and handling
escalated calls with poise and confidence in my ability to effectively solve the
customer's problem. Trouble shooting customer's equipment if needed or sending
special technicians out to homes as an end result.
03/2007 - 06/2007 Man Alive Sales
Associate Atlanta, GA
Assisting customers with purchases, restocking inventory, re-evaluating markdown,
merchandising shipment, styling window mannequins, reaching a daily sales goal and
keeping up the appearance of the Man Alive store for potential customers.
04/2007 - 04/2007 Internal Revenue Service Clerk (GS-3)
Chamblee Tucker, GA
Extracting and sorting current and previous tax returns (Seasonal Employment).
04/2003 - 09/2006 White Water Amusement Park Cashier/Cook
Marietta, GA
Ringing up customer food orders, cleaning up the restaurant, cooking customer's
orders upon request, re-stocking inventory every Wednesday morning, preparing food
for the day, "upselling" our current promotional items to customers and keeping my
cash register till accurate (Seasonal Employment).
REFERENCES:
Professional Dehonna Bohannon Wet Seal (Asst. Mgr)
Angel Bradley Wet Seal (Asst. Mgr)
Kay Lewis Onsite 678-***-****
Tami Abbey White Water 770-***-****
Dave O'Shannessy Onsite 404-***-****
Tanya Patel Comforts Suites 404-***-****
Personal Yvonne D. Moss 770-***-****
Sonia Santiago 678-***-****
Laurie McKay 404-***-****
Contact this candidate