Customer Service High School

Location:

Posted:

October 19, 2010

JAMAL D HICKS

Pittsburgh, PA *****

Primary Phone: 412-***-****

OBJECTIVE : To obtain a position that will utilize my education and work experience to benefit your

company

EXPERIENCE

Children's Hospital - Pittsburgh, PA 07/01/2006 - 11/30/2007

Valet

Parking patients cars, that was using the facility

West Penn Hospital - Pittsburgh, PA 12/01/2005 - 06/25/2006

Information Technology

* Help-Desk Support

* Responsible for assisting hospital staff with customer service and their computer problems

* Maintain a computer log

Club One - Pittsburgh, PA 09/04/2004 - 11/28/2005

Maintenance

* Make sure that the building was cleaned

* Washing towel for customers

McDonald s - Pittsburgh, PA 05/06/2002 - 06/12/2004

Crew Chief

* Preparing Food

* Cleaning at the end of the night

* Cashier

Board Of Education - Pittsburgh, PA 07/07/2002 - 09/01/2002

Student Tech Assistant

* Refurbishing computer for grade school student

* Break/Fix

* Rebuilt own computers, so they can be updated

EDUCATION

Peabody 09/04/2000 - 06/12/2004

Pittsburgh, Pennsylvania

Attained High School Diploma

Major: Computer Science

SKILLS AND ABILITIES

Skills

* Microsoft Office Programs: MS Word, MS Powerpoint

* Took IT essentials Programs in High School

* Took Cisco Networking Programs

REFERENCES: Available Upon Request