Customer Service Human Resources
Resume:
Patricia L. Nighswanger
Dunlap, Illinois
Cell Phone: 309-***-**** Home Phone: 309-***-****
Email: abi075@r.postjobfree.com
PROFILE
Self-motivated and detail-oriented with a dedicated commitment to
performance excellence. Effective written and oral communication skills;
proven administrative support and customer service capabilities. Reliable,
hard-working and personable with a flexible and positive attitude. Good
judgment, decision-making, organizational, computer, and learning
abilities, excellent follow through. Equally productive working
independently or as a team member. Works well under the pressure of time
constraints and multi-task situations.
EMPLOYMENT HISTORY
PROCTOR ENDOWMENT HOME - Peoria, Illinois
1979-2007
Administrative Services Coordinator (promotion April, 1991)
Receptionist
EXPERIENCE & ACCOMPLISHMENTS
. Assumed responsibility for information, correspondence, and data
base for 48 residents in a 24-Unit Addition; maintained
comprehensive and confidential files and records for over 200
residents
. Created and implemented new filing system
. Functioned as Secretary for various administrative committees
(e.g. Safety Committee); duties included attending meetings,
taking notes, and typing reports
. Years of delivering outstanding customer service
. Demonstrated expertise in General Office Skills
. Positive computer skills in word processing and data entry /
retrieval
. Proven willingness to efficiently get the job done
. Performed various reception duties; operated a multi-line
switchboard
. Coordinated and managed multiple priorities and projects on a
timely basis
. Prepared correspondence for memorial contributions / donations;
notified families of contributors; established acknowledgment
lists
EDUCATION
Completed General Studies classes at: BRADLEY UNIVERSITY-Peoria, Illinois
ILLINOIS CENTRAL COLLEGE- East Peoria, Illinois
Maintained 3.0 GPA while working full-time
In 2002, completed semester course - Microsoft Office 2000 at MIDSTATE
COLLEGE - Peoria, Illinois
GPA 4.0
Patricia L. Nighswanger
10923 N. Northtrail Drive
Dunlap, Illinois
Cell Phone: 309-***-**** Home Phone: 309-***-****
Email: abi075@r.postjobfree.com
September 30, 2010
Dear Human Resources:
It is my sincere desire to receive your consideration for a receptionist
position with Pearl Companies. I am a motivated, high-energy performer
with a proven record of success in administrative support. I feel that I
have the positive qualifications necessary to be an asset to your
organization. My resume is enclosed for your review.
I look forward to an employment interview, the opportunity to learn more
about your needs and to discuss how my expertise and know-how would prove
effective. I sincerely believe that my enthusiasm for work and honest
commitment to performance excellence would prove highly beneficial. Please
contact me at your earliest convenience. I look forward to hearing from
you.
Thank you in advance for your time and consideration.
Sincerely,
Patricia L. Nighswanger
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