Customer Service Administrative Assistant
Resume:
Jennifer A. Montgomery
Newburgh, IN 47630
abi055@r.postjobfree.com
Education
Bachelor of Social Work
University of Southern Indiana, Evansville, IN
*GPA 3.33
Diploma May 1997
Central High School, Evansville, IN
*GPA 3.9
Related Experience
Medassist
In-House Patient Representative (5/07-6/08)
* Screen all self-pay patients for federal and state program
eligibility.
*Help patients complete, track, and follow through with any necessary
paperwork for program assistance.
*Data enter all patient accounts and complete the billing process for
all eligible patients.
*Provide referrals on available community resources.
ECHO Community Health Center
Internship (1/07-5/07)
* Assess clients of the homeless/uninsured population and evaluate their
current unmet needs or situation.
*Arrange and monitor referrals (mental, dental, vision, and substance
abuse) recommended for patients within the community.
*Take routine intakes on all new patients seeking mental health services.
*Help individuals with no/little income finding financial resources within
the community.
Deaconess Hospital
Internship (8/06-12/06)
*Discharge planning for inpatients.
*Provide community medical referrals including nursing homes,
rehabilitation facilities, hospice, medical equipment, and transportation.
*Make contact and obtain information on individuals' private insurance,
Medicare, and Medicaid plans.
ResCare
Certified Living Instructor (5/06-11/06)
*Help individuals with developmental disabilities in a group home setting
increase their independence and quality of life through their Individual
Service Plans (i.e. home, health, and hygiene)
*Responsible for administering appropriate medication to residents.
*Kept written up to date chronological documentation on all individuals
including daily activities and behaviors.
Other Experience
Stay at home mother (June/08-current)
Maggie Moo's Ice Cream Treatery-Store Manager (2/04-4/05)
Bridges Out of Poverty Training (3/07)
Women and children substance abuse training (2/07)
Administrative Assistant (3Years)
Interests/Skills
Deans List (2005-2007)
VistaCare Volunteer (2006-present)
Knowledge of conversational and written Spanish
Member of the NASW (2006- present)
Efficient in terms of government programs such as Medicaid, Medicare, and
Social Security
Computer proficiency with Windows and Microsoft Word
Excellent customer service, leadership, and organizational skills
Contact this candidate