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Sales Customer Service

Location:
Galien, MI, 49113
Posted:
October 05, 2010

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Resume:

Heather Legault

*** ******* **** ( Galien, MI ***13 269-***-**** ( abi04q@r.postjobfree.com

Career Target: Pharmaceutical / Medical Device Sales

Relationship Cultivation ~ Business Development ~ Needs Analysis ~ Account

Management

Award-winning medical industry sales professional offering proven track

record of success developing new business opportunities by leveraging

relationship cultivation, consultative sales, and account management

techniques. Rich career history exceeding sales goals, developing effective

sales and marketing strategies, penetrating new sales territories, and

interacting with senior level decision-makers. Thrive on challenging

opportunities to attain sales goals positively impacting bottom-line

results. Core competencies:

Account Management Relationship Building Sales Planning

Consultative Sales Territory Penetration Needs Analysis

Sales Forecasting Problem Resolution High-impact Presentations

Career Milestones

< Earned President's Club status for attaining sales volumes in top 10% of

company. (Forest Pharmaceuticals)

< Recipient of Sales Representative of the Quarter for consistently

achieving and/or exceeding sales goals and quotas. (Forest

Pharmaceuticals)

< Won Team Work Award from senior leadership team for displaying good

interaction with partners and working together as a team with physicians

to gain prescription growth.

< Accelerated bottom-line sales production $35,000 by developing and

deploying effective sales and marketing programs focused on generating

product interest. (Forest Pharmaceuticals)

< Recognized for generating insurance product sales far exceeding peer

group. (Enterprise Rent-A-Car)

Career Progression

Forest Pharmaceuticals - South Bend, IN

Pharmaceutical Sales Executive

Recruited to support assigned territory physicians with pharmaceutical

products such as Lexapro, Benicar, and Bystolic. Marquee clients included

cardiologists, neurologists, family practice physicians, obstetricians, and

nurse practitioners. Tasked with developing and executing action plans

ensuring team's sales results in addition to collaborating with cross-

functional team members to implement strategies and drive sales. Planned

and deployed innovative sales blitzes and speaker / continuing medical

education (CME) programs, facilitated high-impact product presentations,

and conducted comprehensive consultative sales meetings with physicians to

drive bottom-line sales. (2002 - 2008)

< Recognized for performing at President Club level within team comprised

of 2 tenured representatives with no prior President Club achievement.

< Strengthened personal performance sales ranking to #36 in nation from

#219 through utilization of strategic sales and marketing methodologies

instrumental in accelerating sales and market share results.

AT&T - South Bend, IN

Voice Account Representative

Hired to one of the world's most recognized companies to generate leads for

new voice accounts, long distance services, and video conferencing

technologies. Key activities involved generating sales leads, maintaining

appropriate level of customer accounts, prospecting for new business, and

securing 2 to 5 year contracts with total revenue volumes of $5,000 or more

each within competitive telephone products and services reseller industry.

Leveraged customer service, sales techniques, and account management acumen

to consistently attain established sales goals. (2000 - 2002)

< Leveraged customer service, honed sales techniques, and account

management acumen to consistently deliver positive B2B sales results.

< Revitalized relationships with several accounts prepared to transfer

services to competitors using customer service and customer satisfaction

sales competencies thwarting per annum loss of ~$40,000.

Bandy Carroll Hellige Advertising - South Bend, IN

Account Coordinator (1998 to 2000)

Embraced challenging opportunity within advertising firm to develop revenue

generation presentations on point of purchase merchandising designed for

McDonald's deployment (Indiana and Michigan). In addition, prepared layouts

for in-store merchandising execution and analyzed sales performance to

prepare for monthly client meeting. (1998 - 2000)

< Catalyst in maintaining McDonald's accounts throughout Indiana and

Southwest Michigan by supporting merchandising collateral execution

activities.

Earlier Career Experience

Management Trainee - Enterprise Rent-A-Car

Education

Bachelor of Science (BS) in Retail Management

Purdue University - West Lafayette, IN

Awards

Presidents Club ~ Team Work Award ~ Representative of the Quarter

Forest Pharmaceuticals, 2007

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