Sales Representative

NICHOLAS A. HEATH

**** ******** ****** *** ** ( SYLVANIA, OH 43560 ( 419-***-**** (

abi03o@r.postjobfree.com

Professional Profile

A

mbitious, personable and results-oriented Business Professional with

experience in organizational leadership, professional sales and human

resource functions including: selective recruitment, streamlining

operations, conflict management and organizational development. Significant

training and development background with a keen ability to motivate and

develop new leaders within the organization. Exceptionally detail oriented

and purpose driven with a resolute approach to implementing new strategies.

Distinguishable servant leader philosophy, valuing the thoughts, feelings

and goals of others before self, while earning respect from all levels

through integrity and performance.

Education

THE UNIVERSITY OF TOLEDO, TOLEDO, OH

Bachelor of Arts & Science ( Major: Interdisciplinary Studies ( Focus:

Human Resource Management ( Secondary Focus: Organizational Development

Graduation Date December, 2009 ( 3.6 GPA ~ Dean's List Multiple Semesters

Key Competencies

RECRUITMENT, INTERVIEWING, Negotiation and Problem Solving Skills

ADMINISTRATION

Teambuilding & Staff Supervision Business Law & Ethics Training

Workplace Diversity Training & Sales-force

Management Web Design

Experienced Trainer & Facilitator Consultative Sales

Interpersonal and Group Communications

Professional Experience

VSK, LLC. [LUXURY BRAND RETAILER] - TOLEDO, OH

HR Intern & Sales Representative 5/08 to 10/09

Occupied an instrumental role in coordinating selective recruitment of

qualified candidates. Effectively trained and developed new employees into

efficient and motivated team members assisting clientele through a

customized approach of relationship building based off of buyer behavior.

Served as a direct report for new sales representatives during training

period; performing evaluations through role play and on the job training.

Developed training regimens for sales techniques that delivered practical

product knowledge and value-added solutions as part of our customer

strategy. Assisted an administrative role by supporting vendor/supplier

relations and effectively communicating with our network of stores to

ensure accurate processing of invoices, purchase orders, monthly quotas,

and credit enrollments.

Key Results:

* Recruited, hired and trained outstanding prospects in a timely manner who

still serve as an integral part of the company.

* Educated managers in organizational development philosophy and techniques

to gain respect and performance from both new and tenured employees.

* Increased revenue by nearly 20% during 2008 summer recession through

implementation of buyer behavior training.

* Created additional training and role-play exercises that led to

significant employee morale and retention.

* Developed "customer intimacy" using consultative sales discovery

techniques that identified and established customer needs. Implemented

Cross-Selling methods to build new business and drive customer loyalty

initiatives.

* Worked closely with clients to identify their needs and challenges in

order to provide solutions-oriented marketing promotions. Finalized a

charity involved 3 month promotion with Cherry Street Missions which

increased our revenues and provided supplies for the homeless.

ACT supply [Wholesaler] - Toledo, OH

Account Sales Representative 8/2004 to 5/2008

Assumed responsibility for several product lines including Courtyard,

Gladiator, Polyvinyl, Wheatherguard and Digger Specialties. Assisted in

negotiating contractor relationships as a direct wholesaler for several

large retail companies, in addition to running numerous trade shows

nationally with our products. Helped to established key relationships with

international manufacturers in order to market their products both online

and storefront.

Key Results:

* Played a major role in developing and launching "Outdoor Living Central"

a joint venture business including experts from 6 separate areas of home

and leisure joined together to increase market visibility and

professional service.

* Demonstrated the ability to add value in the sales process by developing

ongoing business relationships and increasing need awareness for our

products.

* Utilized prospecting skills to allocate time to probable consumers while

cross selling to business's that served as free seasonal marketing.

* Developed an attractive easy to use website and trained users to do daily

updates, which in turn propelled efficiency gains and significant time-

and cost-savings.

qualifications

V BIBLICAL COUNSELING AND LEADERSHIP DEVELOPMENT TRAINING.

V Respectful, motivated yet transparent personality that inspires people

to want to work for me and with me.

V Results-oriented Sales Professional with exposure to business

development, marketing, strategic planning, client relationship

management, and customer service

V Experience calculating financial figures (loan amortization, small

investments, insurance policies, 401k, 403b, Roth accounts, IRA's,

mutual funds.)

V United State Air Force leadership training through ROTC

V Proven success leading business development efforts, expanding

customer base and increasing revenue potential within organizations.

Technology Summary

MS OFFICE (ALL), IWORK09 FOR MAC (ALL), SALESFORCE.COM, FRONTPAGE &

DREAMWEAVER, QUICKBOOKS, WINDOWS (ALL), HARDWARE AND ARCHITECTURE

MANAGEMENT, NETWORKING & TROUBLESHOOTING CAPACITIES

419-***-**** ( abi03o@r.postjobfree.com[pic]

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