Carl Shawn Watkins
Philadelphia, PA 19153
(h) 267-***-****
(c) 267-***-****
abi02x@r.postjobfree.com
Objective
It is my objective to obtain a challenging position which will allow me to
utilize my experience and education in Business Management, Financial
Analysis, Accounting and Collections.
Key strengths include:
* Leadership, Knowledge of FDCPA guidelines & Practices
* Financial Operations, Collections, Cash Management and Project
Management
* Management of Accounts Payable, Collections and Receivable
Departments
* Collections expertise in Business to Business, Commercial and
Consumer
* Effective written and oral communication skills
Career History
Senior Collector Specialist, MRS Associates, Cherry Hill, NJ,
04/2010 - 06/2010
* Locate and notify customers of delinquent accounts by mail,
telephone.
* Duties include receiving payment and posting amount to customer's
account.
* Preparing statements to credit department if customer fails to
respond.
* Initiating repossession proceedings or service disconnection.
* Keeping records of collection and status of accounts.
* Confer with customers by telephone to determine reasons for overdue
payments.
* Review the terms of sales, service, or credit contracts.
* Advise customers of necessary actions and strategies for debt
repayment.
* Persuade customers to pay amounts due on credit accounts.
* Sort and file correspondence, and perform miscellaneous clerical
duties such as answering correspondence and writing reports.
* Perform various administrative functions for assigned accounts,
also complete knowledge of FDCPA guidelines and practices.
Accounting Associate, Hobart West Solutions, Philadelphia, PA,
01/2008- 06/2008
* Performed financial activities, commercial collections, business to
business collections, financial reporting, accounts payable and
receivables.
* Establish computerized filing system for credit percentage
improvement in customer accounts utilizing FDCPA procedures.
* Analyzed financial documentation to assess errors, discrepancies
and fiscal irregularities also took appropriate actions to rectify
the financial reporting system.
* Developed internal financial reporting system for Managerial
reports.
* Contacted and counseled with clients to answer and adjust internal
and external discrepancies.
* Collected on accounts 30-120 days past due bringing 85% of accounts
to current status.
Credit/Collection Specialist, American Honda Finance, Charlotte, NC,
05/2006-05/2007
* Completed collection using FDCPA guidelines and practices on
consumer, commercial and business to business accounts.
* Maintained a continuous workflow for collections department on
overdue accounts.
* Skip traced delinquent accounts and arranged for the repossession,
transportation and recovery of merchandise.
* Established account preparation for chapter 7, chapter 11 and
chapter 13 bankruptcies.
* Managed client discrepancies with derogatory credit reporting
issues on delinquent accounts 30-120 days.
* Skipped traced accounts, Up to 500 Active Accounts daily,
Intermediate Credit Decisions Intermediate Collections, strong MS
Excel/Word
* Developed strategic procedures to collect all reimbursable
fees/expenses from clients.
* Effectively brought financial controls for 90% recovery of
merchandise.
* Managed lowest percent of charge-off to minimize company loss.
* Provide consumer credit counseling to delinquent customers.
Mortgage Loan Specialist, GMAC Mortgage, Mt. Laurel,
NJ 08/2000-12/2005
* Reviewed and processed residential mortgage loan applications to
determine eligibility.
* Provided follow up on client financial information.
* Reviewed income guidelines, mortgage criteria and conducted audits
on application funding documentation.
* Completed all documentation to establish accounts for mortgage
funding.
Credit Analyst, Deutsche Financial Services, Mt. Laurel, NJ
01/1998-08/2000
* Supervised accounting team of five employees and evaluated
consumer, commercial and business to business accounts.
* Collected on 30-120 day overdue accounts, made credit decisions for
loans, authorized and approved credit lines to IBM clientele for
computer purchases and set-ups.
* Researched account discrepancies, respond to credit inquiries from
external and internal clients.
* Prepared reports using Dun and Bradstreet system, to include holds,
bad debt, credit applications and financial statements.
* Developed and enhances financial models, while providing ad-hoc
departmental financial analysis.
* Promoted from accountant to credit analyst, 1998.
Accountant,
Deutsche Financial Services, 01/1997-
01/1998
* Managed corporate financial reports for distribution.
* Reviewed credit reports and financial statements for potential
clients
* Administered Dun & Bradstreet reports, overseeing credit risk
customers and monitoring accounts receivables.
* Conducted background checks on prospective customers for financial
approval.
* Maintained collection activity, handled accounts receivable on
delinquent accounts and continuous account monitoring for
improvement in credit standing.
* Directed financial functions for cash management, reporting,
accounts payable and receivable, prepared journal entries for bank
and financial statements.
* Designed and implemented process to improve cash flow to reduce
receivables.
Procurement Accountant, Lockheed Martin Support, Philadelphia, PA,
6/1992-1/1997
* Provided accounting, financial, purchasing and fiscal negotiations
and all contractual support for the United States Navy.
* Responsible for requisitioning, purchasing and receiving functions
as well as invoice processing, accounts payable and general ledger
processing.
* Managed disbursement preparation and approval functions.
* Maintained accounts payable and receivable and inventory control
systems.
* Directed daily purchasing activities, negotiated contracts and
developed cost cutting procedures.
* Updated files for government cost centers, while reviewing
financial reconciliation statements to government fiscal officers.
Education
BSBA Candidate DeVry University, Charlotte, NC
2006 - 2011
Comprehensive Major: Finance /Business Administration
AS in Accounting
Professional Business School, Chicago, IL,
1990 - 1992
Special Skills
Quick Books software Peachtree Financial software MS
Office {Word, Excel, Powerpoint, Access}
AS400 MAS90 Quicken Financial JD Edwards
Solomon PeopleSoft Project Management SQL/ Crystal Report
Cash Applications
Accomplishments
President, Watkins Financial Services