Customer Service Sales

Mark D. Jennings

**** *********** ***** ( Columbus, Ohio 43221

Home: 614-***-**** ( Cellular: 614-***-**** ( E-Mail: ***********@*****.***

Purchasing / Buyer ( Supply Chain Management

Areas of Strength & Expertise

Inventory Control

Data Analysis

Contract Management

Replenishment

Strategic Planning Supplier

Communications

Relationship Management Client

Maintenance Problem Solving

AS400/BPCS Operating Systems Lotus Notes

Accomplishments

? Maintained in-stock service level at +99.9775%

? Generating sales of + 1.275 million cases annually.

? Increased logistics revenue 3% - 5% annually. ?

Increased backhaul revenue 2% - 5% annually.

? Increase in market gains 3% - 5% annually. ?

Decreased purchasing freight 10% - 20%.

? Maintained < $500 obsolete inventory annually. ?

Decreased inventory days on hand 1.5% - 3%.

? Instituted cataloging program for client locations to increase revenue

and improve customer relations.

? Recognized for exceeding sales performance.

Professional Experience

TAC Automotive at Honda R&D Americas ... Raymond, Ohio January 2008 to

December 2008

Buyer - General Purchasing

Provided comprehensive support to all facets of purchasing operations

assisting internal customers throughout entire facility; scope of

responsibilities included requisition prioritization, purchase requisition

execution, purchase order follow up and confirmations, receiving and

invoicing, shipment discrepancy resolution, and collaboration with

international vendors.

The Sygma Network ... Dublin, Ohio 1998 to 2007

Inventory Control Specialist

Administered purchasing and inventory control for notable accounts

including Wendy's, Panera Bread, Quizno's, Fazoli's Restaurants, Panda

Restaurants, Bakers Square Restaurants, Au Bon Pain, and PaPa Murphy's

Pizza; ultimately accountable for effective management of assigned items

(640), suppliers (150) and categories with aim at provision of effective

customer service.

Previously served as:

Grant St. John, Customer Service Coordinator, Columbus, Ohio

DiPaolo Sysco Food Service, Marketing Associate, Columbus, Ohio

Red Bull Inns of America, General Manager, Columbus, Ohio.

Education

The Ohio State University ... Columbus, Ohio

Bachelor of Science in Administrative Science & Marketing

OSU Marching Band

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