Professional Experience

DISTRIBUTION MANAGER, Netflix, Louisville, KY Nov

**** - ***** ****

Managed a high quality, fast pace on-line DVD distribution center. I

was responsible for all processes over one shift in the distribution

center.

Hub operations included receiving and shipping operations, inventory

management, development, training, productivity and quality tracking and

record keeping on one assistant manager, two supervisors and 45+ employees.

Financial responsibilities were expense and payroll tracking, monthly

forecasting, revenue and expense accruals, purchasing and other functions.

Key projects & Achievements:

. Increased receiving and shipping production 15%.

. Increased quality from 99.85% to 99.95%.

. Reduced labor cost 60% with the help of automation.

. Successfully planned and installed automation to increase

production while reducing labor cost

. Rewarded "The Comeback" hub in 2008

. Rewarded most improved manager in 2008 throughout the Great

Lakes region.

OPERATIONS MANAGER I, UPS Supply Chain Solutions, Louisville, KY

Feb 1998 - Sep 2006

Managed two logistics accounts that inventory value was over $400

million and revenue was $9.6 million annually. I was responsible for

maintaining and seeing all procedures were followed over three shifts in

the distribution center.

Hub operations including but not limited to: keeping a safe work

environment, customer liaison and building the relationship, productivity

and quality tracking, process creation, updating and maintaining,

overseeing the inventory, receiving and shipping operations, account

reconciliation, stock maintenance, personnel relations, development,

training and record keeping on one manager, 5 supervisors and 95+

employees.

Financial responsibilities were revenue, profit, expense and payroll

tracking, weekly, monthly and yearly forecasting, monthly P&L, GL, APPO

reconciliation and reporting, revenue and expense accruals, payroll

allocation, purchasing and other functions.

Computer experience includes advanced Microsoft Word, Excel,

PowerPoint, Access, Project, Viso Professional, and Tutor and basic SQL.

Software experience includes advanced Exceed 3.6, Crystal Report, Oracle,

Vantive, Seagate and SAP.

Seminars attended: Criticism and Discipline Skills for Managers,

MNUS, Conquering Workplace Negativity, Business Conduct of Compliance

Workshop and Communication Techniques.

Key Projects & Achievements:

. Relocated account to another building that inventory value

was $150 million contained 100,000+ units, 25 work stations

and 40 employees while still operating the daily business.

The move was completed in just 3 weeks - one week ahead of

schedule, and was virtual invisible and had zero impact to

the customer.

. Awarded Return Service & Repair and Global Change Notice

Exchange business because Service Level Agreements were

consistently met or exceeded. The combined business

increased the revenue by $3.2 million annually.

. Consistently met or exceeded the business plan. The business

plan was met or exceeded 21 of the 24 months.

Professional Experience

HEAD PORTER, Warrensburg Chrysler/Dodge, Warrensburg, MO

Jan 1997 - Jan 1998

Responsibilities included picking up and delivering customers'

vehicles for service and shop operation appearance. Other duties included

that of Service Advisor when needed and many hours of overtime to service

customer needs.

AUDITOR/STOCKER, RGIS, Kansas City, MO

Oct 1996 - Jan 1997

Duties included inventory at various contracted stores in central

Missouri. The job entailed being at various locations at all hours of the

day or night.

Education & Credentials

MID-CONTINENT COLLEGE - Louisville, KY

Associates Degree in Business Management, 26 credits / 12 credits left to

obtain associates degree.

Professional References

Available upon request

Contact this candidate