Sales Home Health

Conosha Walters

** ****** ****** ******, ** *****

803-***-**** *******@*****.***

Qualifications

• Motivated professional with over 2 years of management experience

• Trained as a Career Development Facilitator (CDF)

• Attentive to detail, excellent analytical and problem-solving skills, as well as strong interpersonal skills

• Proven experiences of working well under stressful conditions

• Demonstrated leadership capabilities and committed to producing top quality work and results

Education

University of South Carolina-Columbia, SC

Graduation Date:

Bachelor of Science in Business Administration May 2008

Dual Major: Marketing and Management

GPA: 3.5/4.0

Work-Related Experience

Assistant Operations Manager- The Family Residential Care Home, Sumter, SC 2010-

Present

•Manage the daily operations of a 24 bed, assisted living facility

•Interview and recruit home health care givers for in home patient care

•Interview patients to collect and verify pertinent demographic and financial data

•Communicate with Department of Social Services on hiring needs of facility

•Designed filing system for patient charts, records, patient and employee applications

• Train home health aides in maintaining records of patient care, conditions, progress, problems, and procedures for reporting

and discussing observations

Executive Team Leader-Target Corporation, Charlotte, NC 2008-2010

•Managed a Charlotte-based store which generated sales of $44 million annually

•Proactively leveraged tools, reports and processes to meet and beat payroll goals

• Developed strong and effective team leaders in both softlines and front-end departments

• Recruited and Interviewed over 50 potential employees for the company

• Recognized, coached and provided meaningful feedback through active performance management

• Communicated to store and district level managers, competitive market trends, store performance compared to company

goals, and opportunities within the store

• Executed company programs to provide exemplary service to our guests thereby improving sales and profits

•Implemented motivational strategies to drive team morale and increase sales volume

• Designed training program to increase team knowledge on company credit cards and optimize income opportunities

Executive Intern-Target Corporation, Charlotte, NC 2007-2008

• Presented innovative strategies that minimized problem areas in the store

• Identified areas of improvement for team members and coached them accordingly

• Executed daily management tasks while ensuring the store maintained its positive image

• Developed action steps that would improve and enhance team training program

• Utilized strong communication skills when responding to guests’ questions and complaints

Rental Agent-Thrifty Car Rental, Columbia, SC 2005-2006

• Managed phone systems and recorded customer information

• Troubleshoot client issues/problems by establishing positive relationships with customers and management

• Quoted prices on rentals and reserved cars for customer pick-up

• Promoted and sold coverage that would secure customers in a rental

• Awarded for highest yield and personal contribution to sales increase by 5 percent

Honors and Awards

INROADS

• Selected as an intern through the INROADS organization, designed to develop and place talented minority youth in business and

industry and prepare them for corporate and community leadership

• Study Abroad, Vienna University of Economics and Business Administration-Austria 2007

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