Customer Service Manager
Resume:
Experience: Ten plus years in Operations, Public Relations, Merchandising
and Auditing:
Big 2002- Present: Big Time Productions/Sean Salisbury Celebrity
Tournament: Dallas, TX &, NV
Business Manager: Handled all operations, finance, contracts, with
Agents, Attorneys and CPA for the entertainment portion or the company.
Assisted board on all decision regarding celebrity tournament,
implementation once a year and decision on recipients of donations.
2000-2002: Eastridge Services: Las Vegas, NV & all of CA and AZ
Regional Sales Manager: Sales to existing clients and develop new markets
on west coast. Worked with staff in San Diego, San Francisco, Los Angeles
and Las Vegas markets on hiring, customer service and operation set up.
Assisted in development of marketing material for new division. Travel 75%
on west coast.
1998-2002:Prism Partners: Las Vegas, NV
District Manager: Supervised over 60 employees to merchandise
all accounts in the Las Vegas market. All paper work necessary to report
to corporate on existing clients and new store openings. Hiring and all
personnel related duties. Payroll and customer service training.
1983-1996:Kelly Services International: Salt Lake City, UT Waco, TX &
Fresno, CA. Regional
Branch Manager: Supervised permanent staff in 3 offices and over 1500
temporary staff in California. Set up and assisted corporate office in set
up and software conversion from manual to PC's for all California branches.
All operations, training, hiring, marketing and sales for all accounts
with a minimum of 250K per year, and customer service for all 3 branches.
Developed and implemented budget and marketing plans for region.
1976-1979 & 1980-1983:Fashion Conspiracy: San Diego, CA and Salt Lake City,
UT
Corporate Shrinkage Auditor: Worked with 286 stores in 26 states on interim
inventory systems and worked with accounting for the results. Assisted in
development of interim inventory system Traveled 75% of the time in 26
states. Worked with distribution center and buying department to create a
sample inventory and yearly sale of overstock of samples to staff. Wrote
manual for sample inventory system and implementation of system. All store
and personnel scheduling for supervision of mid-year and year-end inventory
of all 286 stores.
*Education: College of Southern Nevada GPA 4.0 Major: Communications
*Awards National Marketing Award Kelly Services International
*LDS Mission 1979-1980 Ft. Lauderdale FL
*References: upon request
Darla J Salisbury
4400 Mossy Rock Court
Las Vegas, NV 89108
************@*********.***
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