Manager Sales

K RISTEN M ICHEL LE FERGUS

*** ***** ******** *** *******, TN 37865

K ******@*********.***

216-***-****

I am currently a manager for Bubba Gump Shrimp Company at the Gatlinburg, Tennessee

location. I am seeking a career shift and will be attending Graduate School in the fall. I am

seeking a position within a company this has advancement opportunit ies.

S umma ry of Qual ifications

• BSBA in Hotel Restaurant and Tourism Management from the University of

Denver

• Awareness of current market t rends

• Experience in competitor analysis

• Development and implementation of market ini tiatives resulting in record

b reaking sales

• Experience interviewing potential staff

• Experience with t raining and development of staff

• Experience responding to customer complaints and concerns

Technical skills

• Proficient in systems such as; M icrosoft Word, Power Point Presentation,

E xcel, Aloha, Net-Chef

To assist in daily operations, scheduling, analyzing and reporting

quantitative results, managing inventory and ordering

Professional Experience

R estaurant Manager, Retail Manager, Safety and Health Manager, Green

T eam Manager

June 2009- P resent

Bubba Gump Shrimp Company

Overseeing daily operations with focuses on motivating staff to increase sales,

monitoring labor and ensuring a great guest experience

Receiving, reconciling and ordering product

Remerchandising

Creating inventory systems and performing physical inventory

Handling and assisting in all customer and employee safety and health

i ncidents

Implementing “green” initiatives such as the newly introduced recycling

p rogram

Involvement in community service with the “Shrimpossibles” chari ty team

A dditional Employment

P rofessional Planning Group D enver, CO

Vail Ski Vacations V ail, CO

Field Hockey H igh School Coach for St. Ma ry’s Academy Denver,

CO

One Walnut Restaurant Cleveland, OH

O’Malley’s Restaurant Rocky River, OH

Education and T r a in ing

BSBA Hotel, Restaurant and Tourism M anagement 3.5 G.P.A June

2009

University of Denver D enver, CO

M I T P rogram J une

2009

B ubba Gump Shrimp Company D enver, CO

Contact this candidate