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Administrative Assistant Customer Service

Location:
Saint Paul, MN, 55105
Posted:
December 18, 2010

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Resume:

Lisa A. Larrive

*** ******* ******, ***** ****, MN 55105 ? Home 651-***-**** or Mobile

651-***-****

********@*****.***

Targeting Administrative Assistant Opportunities

Administrative professional eager to leverage five years of experience to

secure a position in office management or as an administrative assistant.

Highly organized, efficient and skilled in a variety of office support

tasks, including:

Office Organization & Spreadsheets and Reports

Administration

Information Technology Support Processing Monthly Expense

and Development Reports

Microsoft Office and Computer

Systems

Records & Database Management Scheduling & Calendaring

General Bookkeeping (A/P & A/R) Telephone & Front Office

Reception

Meeting & Event Planning Filing & Data Entry

Experience

Energy Services Group by Honeywell - Wayzata, MN - Comprehensive Facility

Management Planning Services

Operations Administrator, March 2007-Present

Provide administrative and executive support within busy office to

management and sales teams. Demonstrated ability to improve procedures and

meeting demanding deadlines; plan meetings; prepare reports, spreadsheets

and presentations; manage records; and administer database.

Results:

Became main point of contact for document development, editing, and

maintenance for company proposals and agreements, including the

maintenance of online document file storage software.

Proficient in Microsoft Office, therefore main point of contact for MS

Office issues and computer troubleshooting.

Successfully completed a company audit on Oracle database records for labor

and expense reports, as well as credit card processing policies and

procedures.

Created a company human resources policies and procedures manual, improving

the companies state and federal compliance standing.

Fastenal Company - Minneapolis, MN - Industrial and Construction Supply

Company

Assistant Manager, March 2005 - August 2006

Assisted manager in meeting monthly goals and developing and executing

future sales plans; organized and maintained communication with existing

customer base; processed all accounts payable and receivable to corporate

office; supervised and trained support staff; maintained and facilitated

all inside sales duties including inventory management, sales, purchasing,

sourcing, and customer service.

Results:

Maintained inventory control within the local branch, which minimized

discrepancies within total inventory cost.

Maintained store accounts receivables and developed ongoing relationships

with accounts to better manage past due reports.

Supervised and trained support staff, which created a great rapport among

team members to run the store more efficiently and effortlessly.

Education

UNIVERSITY of ST. THOMAS- St. Paul, MN

Masters of Arts- Education, May 2004

ST. OLAF COLLEGE - Northfield, MN

Bachelor of Arts-English, May 2001



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