Customer Service Manager

DANIELLE MUEHLENBECK **** N. Cedar Lake road

Round Lake, IL 60073

Home: 847-***-****

***********@*****.***

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Experience

Fairfield Village Self Storage

April 2008 - Present Property Manager Round lake beach, IL

I currently work as an onsite Property Manager. My duties include all of

the daily operations; accounts receivable, competion analysis, renting

units, creating contracts, move outs, daily bank deposits, accepting

customers' deliveries, cleaning, marketing, merchandising, selling moving

supplies and boxes, placing all inventory orders, copy/fax services,

assisting all customers' questions and needs, and heavy computer work.

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Ravinia Concert Festival

June 2006 - June 2008 Public Relations Highland Park, IL

I worked as a Seasonal Greeter in the park. I am responsible for

assisting customers in the parking lots aboard the shuttle busses. I also

reboard customers after the concerts, directing them to their designated

parking lots.

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Exam One

November 2007 - Case Manager Buffalo Grove, IL

February 2008

I worked in a small fast paced Pordamedic company. We provide medical

examinations for life, medical, and disability insurance. My duties

included taking orders, answering phones, faxing, monitoring examiners

appointments and quality controlling examiners reports and paperwork.

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Jet Cleaners

March 2007 - September Customer Service Lincolnshire, IL

2007

I worked as a customer service associate for 5 dry cleaning depots. My

duties included invoicing customer drop-offs, deliveries, cashier,

tagging clothes, claims, and answering telephones.

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Sams Club

August 2004 - February Cashier/Member Services Gurnee, IL

2006

I worked mainly at the Member Services Desk. I'd cashier, take in returns

and exchanges, open personal and business accounts for our members, fax,

and answer multi-line telephones. I am also trained in the photo center,

tma cashier, and have worked on the sales floor, and assisting in zoning.

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LMG The Family Doctors

September 2002 - Receptionist Libertyville, IL

February 2004

I worked as a Medical Receptionist for 8 doctors and 3 physician

assistants. My duties included: switchboard for the building, checking in

all patients for appointments, checking medicine samples with the

representatives, making/canceling all doctor,lab, and minor surgery

appointments, pulling and filing of medical records, and entering and

reviewing patients insurance and billing information into the system.

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Education

CLC

High School GRAYSLAKE, IL

GED

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