Customer Service Manager

Fabiola Masson

**** **** ***** ****** ****** City, Missouri 64137 816-***-**** ***********@*****.***

Objective

Motivated college student seeks managerial work experience that will foster professional and personal growth in a team

environment while utilizing well-developed leadership and organizational skills, excellent academic preparation and strong work

experience.

Education

Bachelor of Business of Science, Business Management

DeVry University, Kansas City, Missouri, Anticipated Graduation May 2012

• Concentration in Management

• GPA 4.0/4.0

Related Experience

Things Remembered, Leawood, Kansas

• Assistant Store Manager

• Assisting customers in store

• Engraving items

• Closing and opening store

• Cash deposits and mailing out orders

CVS Pharmacy, Miami, Florida 2009-2010

• Assisting customers in receiving excellent customer service

• Supervising the front half of the store

• Providing customer’s on the phone with assistance

Work History

Bed Bath and Beyond

• 11/2007-08/2008

• Cashier

• Customer service

• Bagging merchandise

• Dealing with money at register

Sonic

• 06/2006-09/2007

• Carhop

• Serving customer service

• Counting and dividing money

• Making drinks

Groups and Activities

• K-State Debate Team

• NAACP Member

• Youth Group Leader

• Track and Field Athlete

• A+ Honors Program

Strengths

• Very friendly

• Fast learner

• Efficient with computers

• Advanced customer service skills

• French and Creole fluently

Contact this candidate