Manager Sales

**** ******* **.

Tinley Park, IL ***** Phone 815-***-****

E-mail *****.**********@*****.*** David Pickering

Career Summary Store manager professional who has received many

awards for exceeding sales expectations, p & l

contributions, developing staff and excellence in

customer satisfaction.

Work experience August 2009 - Present

Mosaic Sales Solutions, Inc.

Merchandising Specialist Trainer

Train and Evaluate current and new Field Specialist(s)

the Key Performance Indicators

Key Performance Indicators - Visit Compliance,

Installation Compliance, Photo Compliance, Market

Brand with the internal team, Train Sales Staff and

Represent our Vendor with integrity.

April 2008 - June 2009

OfficeMax - Homewood,IL Store Manager

+ Achievements: 13% Comp sales increase, 225% Profit

Contribution Increase over LY, Decreased Shrink 2%

over previous year

+ As a manager within the OfficeMax culture our

mission is to provide the team with the knowledge and

skill sets which will provide our customers the

ability to do their best work. Customer Service is

not just a phrase but a value of the organization,

which I agree with passionately. By leading and

observing the team we are able to provide the

information and knowledge our associates need to pass

onto our customers.

+ Our main responsibilities are as follows; Training

and hiring, scheduling, P & L accountability,

operations, logistics, merchandising and other

functions which maybe required at any certain

opportunity.

Aug. 2002 - Feb. 2008 Event Network (John

G. Shedd Aquarium)

Store Director

+ Our mission is to build and maintain a successful

retail operation within a cultural attraction setting.

By working with our store support center and

integrating with our partner, our on-site Shedd team

strives to maximize per capita sales revenue within

the stores. I am responsible for helping to drive the

top line and to maintain profit levels by protecting

our company's main asset-inventory-as well as

inspiring our sales associates. We have succeeded in

driving sales increases and delivering strong guest

service. Although we have shown our partner that we

are capable of surpassing their expectations (one of

Event Network's core values), we are absolutely

committed to continuous improvement.

+ Achievements: Lowered inventory losses from a 3% to

a current level of .03%, as well as assisted in

training other directors to lower their losses to a

combined .47% throughout Chicago. Hired, trained and

retained sales associates; and other assistant store

directors. Implemented receiving and inventory

procedures that reduced inventory loss. Introduced new

cash handling standards that minimized losses and

increased accountability. Emphasized a more

personalized approach to guest service that has been

well received by Shedd guests and staff; and assist as

necessary with visual merchandising.

July 2001 - April 2002 Service Merchandise Oak Lawn,

IL

Store Manager

I was accountable for 50+ employees and to ensure that

the store environment was both profitable and fun. I

was able to raise profit percentages with minimal

employee turnover. Morale of the employees was low

when I arrived to this location. However, we worked

together to rebuild this business and the enthusiasm

level in the store.

+ Increased profitability by:

Decreasing Inventory Shrink

Increasing Guest Service with new expectations and

obtainable goals

for the associates

Reward Program to help motivate and retain outstanding

associates

Increased Sales Revenue after the above 3 goals were

implemented

1999 - June 2001 Gateway Country Matteson, IL

General Manager

I was a multi-unit manager. I managed 4 spoke stores

and the main store. Spoke stores are stores located

inside of an additional retail site. The main store

is the actual retail hub location that featured the

Gateway name on the building. I had P&L

responsibility as well as merchandising, business

growth, and training of employees at all locations.

With exposure to so many sides of the business, I grew

tremendously in this position.

I started in August of '99 as an Assistant Manager in

our Orland Park, IL store. We quickly grew this store

to become a consistent top-10 performer within the

company, leading the Chicago Market in units sold,

training revenue, and net operating income.

I was promoted to the Store Manager position in

September of 2000. We continued to lead the District

in units sold, training revenue and net operating

income. I was transferred to the Matteson, IL

location to increase my experience in multi-unit

management.

1992-1999 Service Merchandise

Downers Grove, IL

Assistant Store Manager

As an Assistant Store Manager, I was responsible for

the Merchandising of the entire store. This included

the proper placement of products and replenishment of

goods as items sold down. I also had responsibility

for basic store operations, including scheduling,

receiving of goods, scheduling and payroll.

I started with the company as an Electronics Manager

in the Joliet, IL location. I quickly was promoted to

the Orland Park, IL location, which was their highest

volume store. As an Electronics Manager, I was

responsible for sales, scheduling, profitability and

merchandising. I traveled for the company

re-merchandising different stores throughout the

country and training other managers in the basics of

merchandising to drive sales and efficiency.

In 1995, I was promoted to the Showroom Manager

position, which consisted of merchandising the home

goods and electronics departments of the store. Also,

I was responsible for scheduling the employees within

these areas.

Education 1984- 1986 Western, Illinois University Macomb, IL

Law Enforcement

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