Manager Customer Service
Resume:
Objective
To secure a position in which to utilize my skills and continue to learn in
a new environment.
Skills and Knowledge
. Medical Terminology, Anatomy & Physiology I, II
. Microsoft Office Suite: Including Word, Excel, and PowerPoint,
Outlook.
. CPR/First Aid: American Heart Association Healthcare provider; Current
. Telephone etiquette and Customer Service
. Other: typing 65-70wpm, copying, 10-key by touch, faxing, and Internet
usage, organization skills, and self-starter.
. Patient Care: positioning for safe and successful examinations of
patients both ambulatory and non-ambulatory
. Perform both IV and I-Stat procedures
Certifications
. ARRT Certified (Exam was December 15, 2010, preliminary score of 89)
. TDH Temporary License
Education
2009- Present Baptist School of Health Professions 8400 Datapoint
San Antonio, TX, 78229
Graduation: December 2010
GPA: 3.87 Dean's List 2 years
2007- 2008 St. Philip's College: 1801 Martin Luther King Drive
San Antonio, TX, 78203
Basic/Core curriculum
2005 - 2006 San Antonio College of Medical & Dental
Assistants 7142 San Pedro Ave. Ste. 100
San Antonio, TX
February 20, 2006: Graduation
2002- 2004 San Antonio College: 1300 San Pedro Ave.
San Antonio, TX
Basic/Core curriculum
1998-2002 Providence High School 1215 N. St. Mary's St.
San Antonio, TX
Diploma
Clinical Experience
. Baptist Medical Center (DT)
. Baptist Medical Imaging Center (DT)
. Northeast Baptist Hospital
. Southeast Baptist Imaging Center
. Southeast Baptist Hospital
. Advanced Medical Imaging (Southside, Stone Oak)
. North Central Baptist Imaging Center
. North Central Baptist Hospital
. St. Luke's Baptist Hospital (own time, not a dedicated clinical site)
Work History
2009-2010 Bill Miller Bar-B-Q
9202 Wurzbach Rd,
Part-time employee:
preparing entrees for customers, cashiering (cash
handling),
2008-2009 RiverSub LTD
12042 Blanco Rd. Ste 175
Bookkeeper/secretary: data entry, account
management for 31
Subway stores, answer
telephones, Bank Reconciliation, Financial statements.
Manage supplies for stores.
Assist Office Manager and
Human Resources.
Dec. 2007-Mar 2008 Leading Edge Personnel 210-***-****
601 NW Loop 410 # 240
Temporary Employee: 2
placements
Generations Federal Credit Union: aided
in documentation of
Customers tax preparation
and loans. Tasks: data entry, checks
And balances to make sure
documentation correct.
RiverSub LTD
Bookkeeper/secretary: data entry, account
management for 31
Subway stores, answer
telephones, Bank Reconciliation, Financial statements.
Manage supplies for stores.
Assist Office Manager and
Human Resources.
Hired at RiverSub
Sept.2007-Dec.2007 Castle Hills Learning Center and Day Care
4638 Centerview, San
Antonio -
Infant Teacher
Assist in taking care of
infants age 6weeks to 1 year.\
Resigned for better income job
June 2006-December 2006: Treehouse Pediatric Center 210-***-****
85 NE. Loop 410 St. 209
Office Manager
Scheduling, insurance verifications/retrieve
authorizations, appeals, insurance follow-up,
collections, claim filing, collection of coinsurance
and deductibles, mail outs, filling, Billing and
coding, accounts receivable, NPI #'s, EOB;s,
knowledge of Tricare, Unicare, Aetna, BC/BS, etc., and
data entry.
October 2002-March 2004 Office Depot 210-***-****
5601 Bandera Rd, San Antonio, TX 78238
Cashier/Greeter
Multitasked computer orders,
customer transactions, phone calls, assisting
customers, supervised/managed front-end
cashiers/customer complaints, organized cash
registers/stocked supplies, assisted Print shop.
Contact this candidate