Manager Assistant
Resume:
Adrienne Eaton
********@*****.***
Bradenton, FL 34203
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Education
May 2006 DeSales University, Center Valley, PA
* Bachelors of Art, GPA 3.2
Work Experience
September 2009 - present Branch Manager Tropical Financial Credit
Union, Sarasota, FL
January 2008 - Sept. 2009 Assistant Branch Manager
June 2006 - January 2008 Branch Representative II
. Recipient of Branch of the Year for 2009 out of 15
branches
. Solely responsible for the operations of a branch worth
$32 million in assets and the member satisfaction of
3,100 member households
. Member of the following networking groups in order to
gain more business for the branch: Sarasota Chamber of
Commerce, Sarasota Chamber Partners, Steering Committee
(nomination only) for Chamber, Sara-Mana Chapter of
Credit Unions board of directors, elected Vice
President of the Southside Village Business
Association, Women with Moxie, and Open Network of
Sarasota
. Effectively planned and orchestrated annual events such
as business card exchanges, public street events on
Hillview St/ Osprey Ave, training meetings, holiday
parties, and credit union sign up days/ benefits fairs
at local employers
. Managed a team of 7 employees. Responsible for
developing each employee individually to attain
monthly, quarterly, and yearly performance growth goals
including administrating annual appraisals
. Developed a One on One coaching system for meeting with
employees on a monthly basis to discuss performance and
future improvement
. Executed monthly compliance training on CTR, OFAC, and
BSA topics
. Balanced, maintained, and trouble-shot one of the
busiest ATM of the company
* Trained the staff and continued to be up to date on all
member service items. Specific items included:
originate and disburse consumer and home equity loans,
provide referrals for outsourced services such as
mortgages and investment representatives, open and close
all account types - savings, checking, holiday club,
business, IRA, CD, and SEA money market.
* Promoted cross-selling techniques of all credit union
products within the team
Aug. 2003 - May 2006 Assistant Admissions DeSales University, Center
Valley, PA
* Duties included: facilitating tours to recruit
prospective students, opening and filing mail received,
organization of student data, handling applications,
provide leadership for underclassmen, and maintenance of
letter flow, including acceptance packets.
Summer 2004, 2005 Summer Teller TD BankNorth, Concord, NH
* Accountable for opening, closing, maintaining, and
servicing customer accounts according to company
policy. Sold items such as money orders, traveler's
cheques, gift cards, savings bonds, and official checks
by using the correct product knowledge.
* Cross-trained in all positions held at the branch due
to the small location size and lack of employees.
Aug. 2003 - May 2005 Resident Advisor DeSales University, Center Valley,
PA
. Supervised forty - fifty students in the residence
halls.
* Responsible for residential programs, promotion of a
safe atmosphere, scheduling of duties, and crisis
control.
Relevant Skills
* Computer literacy and understanding of banking software
and Microsoft Office applications including: Excel,
Power Point, Outlook, and Microsoft Word
* Natural leader, team player, self-motivated, reliable,
organized, strategic, problem
resolution, and detail oriented
Contact this candidate