Customer Service Assistant

Starr Maggi

Township of Howell, NJ

abhzuj@r.postjobfree.com - 732-***-****

WORK EXPERIENCE

Keyholder

Pet Valu - Manalapan, NJ - October 2014 to Present

Responsibilities

customer service, cash handling, inventory, administrative work, supervision and development of associates,

etc.

Skills Used

Spanish fluency, Microsoft Office fluency, administrative assistant experience, etc.

Certified Nursing Assistant

Golden Living - Old Bridge, NJ - March 2014 to Present

Responsibilities

I am responsible for the activities of daily living for the residents on my assignment, including but not limited

to, meal intake, personal hygiene, dressing and bathing, positioning, companionship, transportation between

units, toileting, ambulation and rehabilitation, care documentation and more.

Accomplishments

I am fairly new to this job, but I believe that I have a great deal of impact in that I strive to preserve dignity,

privacy, and compassion towards everyone, including other staff.

Skills Used

I demonstrate the use of multiple languages, organizational and time management skills, administrative

support, customer service, and basic nursing and first aid skills.

Certified Nursing Assistant

Tower Lodge Care Center - Wall, NJ - October 2013 to Present

Responsibilities

resident care, documentation of care and symptoms, light housekeeping

Accomplishments

I have helped many people to live a happier, healthier life in a long term care setting.

Skills Used

I demonstrated patience, empathy, caring, responsibility, nursing assistant training, computer proficiency, and

multilingual language skills.

Cash Handler

Old Navy - Freehold, NJ - April 2001 to Present

I work in all areas of the store, from cash control and customer service to inventory and facilities management.

Server/Busser

Red Lobster - New York, NY - January 2011 to April 2013

Responsibilities

served meals, side work, bussed tables, hosting, cash handling, etc.

Accomplishments

I was recognized many times for excellence in guest service.

Skills Used

customer service, efficient cash handling, Spanish fluency, first aid, and more.

server

TGI Friday's - Freehold, NJ - September 2010 to November 2012

Responsibilities

Preparing and taking orders, bussing, cleaning bar and tables, assisting and seating guests, etc.

server/runner/barback

Brick House Tavern &Tap - Neptune City, NJ

EDUCATION

AAS surgical nursing in registered nurse

Ocean County College - Toms River, NJ

2014 to 2016

AAS surgical technology in nursing

Berkeley College - Newark, NJ

2014 to 2015

medical assistant certificate in medical assisting/phlebotomy/EKG/patient care

Advantage Career Institute - Eatontown, NJ

2014 to 2015

certified medication aide license in nursing

Ace Healthcare Training - Union, NJ

2014 to 2014

NJ CNA licensure in nursing

LTC Training Center - Neptune City, NJ

2013 to 2014

NJ CHHA license in home health care

E&S Academy - Elizabeth, NJ

2013 to 2013

SKILLS

Spanish fluency, French and Italian conversancy, also studying Arabic

CERTIFICATIONS

NJ CHHA license

October 2013 to October 2014

NJ CNA license

November 2013 to November 2014

NJ bartender certification

September 2013 to Present

NJ certified medication aide

October 2014 to October 2016

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