Project Manager Supply Chain
Resume:
Gay Wayland, RN, MBA, CPHQ
***********@*********.***
Professional Experience
FTI Healthcare, Inc. Mar. 2009 - present
A publicly held consulting firm.
Director, Healthcare Clinical Supply Chain Performance Improvement:
Responsible for identifying, implementing and tracking the results of
clinical supply chain initiatives in client hospitals. Focus on
physician preference items (PPI), data and evidence-based decision
making and the implementation of product evaluation and standards team
processes through value analysis.
Plante Moran, Columbus, OH Sept. 2008 - Mar. 2009
A privately held consulting/accounting firm.
Senior Consultant, Healthcare Supply Chain Performance Improvement:
Responsible for all aspects of non-labor expense reduction to achieve
savings targets. Managed 5 - 7 clients simultaneously.
Scripps Health (Scripps Memorial Hospital), La Jolla, CA Oct.
2007 - Sept. 2008
Non-profit healthcare system and delivery network of five hospitals and
ancillary services
Manager, Clinical Quality Informatics: Responsible for all areas of
clinical informatics for the PI department including the support and
creation of routine data reporting, support for clinical decision
support software programs and oversight of clinical data abstraction and
reporting. Supervised 5 FTEs.
Project Manager, Performance Improvement (10/07 - 5/08): Implemented
process improvements in the medical service lines. Participate in peer
review, core measure oversight, Medication Safety and Pharmacy and
Therapeutics.
Premier, Inc., San Diego, CA Feb. 1999 - Nov.
2007
A leading national healthcare alliance and Group Purchasing Organization
with 1,800 member hospitals and 18B dollars.
Vice President, Supply Chain Knowledge Transfer Disseminated
clinical and pharmacy supply chain best practices in procurement and
utilization to hospitals through a multidisciplinary collaborative
learning model. Led and developed an inaugural Supply Chain Breakthrough
Series in collaboration with the Institute for Healthcare Improvement
resulting in more than $300 M in hospital cost savings, or an average of
$500K/team annually. Focused on the Cardiac Catheterization Lab,
Orthopedic and Spine Implants, Blood Bank and Pharmacy. Maintained an
80% re-subscription rate and provided customized programs to large IDNs.
Engaged over 90% of Premier's membership in at least one knowledge
transfer product.
Senior Director, Supply Chain Solutions (2001 - 2003) Led and developed
a comprehensive program to engage hospitals in non-labor expense
reduction through list servs, "Ask the Expert" web-based learning, and
web repository of shared data, policies and procedures. Developed a
comparative database of supply expense and utilization metrics to
identify and quantify improvement opportunities with over 200 hospitals
and IDNs submitting quarterly data.
Senior Director, Corporate Business Development (1999 - 2001): Managed
internal consulting projects and development, implementation and
training of corporate strategy deployment tools across all business
units and four offices. Responsible for the development of Operational
Excellence through the Malcolm Baldrige National Quality (National
Institute of Standards and Quality) assessment (2006 Service Company
Baldrige winner), business line review process, the spin-off or closure
of non-strategic businesses units including a Clinical research
Organization, Physician Practice Management Co., and Pharmacy and
Laboratory outsourcing, and development of business plans for Imaging,
Supply Chain Consulting and Med-Surg Contracting. Responsible for
strategy deployment (cascading of corporate goals) to the individual
level and the annual development and monitoring of progress toward
corporate goal achievement.
Deloitte & Touche, LLP, Costa Mesa, CA
Nov. 1997 - Jan. 1999
A privately held consulting/accounting firm.
Healthcare Consulting Manager: Responsible for client and project
management of consulting engagements with an emphasis on managed care
and information systems.
CardioDynamics, San Diego, CA
Feb. 1997 - Oct. 1997
Start-up manufacturer of noninvasive cardiac output monitors.
Manager, Clinical Services: Responsible for all aspects of clinical
trials, research and sales support. Reported to the COO, managed a
staff of three clinicians and interfaced with engineering and marketing.
Developed infrastructure for the Clinical Services Department to
function and meet ISO 9000 requirements: clinical trials policies and
procedures, job descriptions and product installation procedures.
Monitored research sites and supported distributor education and sales.
Arthur Andersen, LLP, Los Angeles, CA
1995 - 1997
Privately held consulting/accounting firm.
Healthcare Consulting Manager: Managed client expectations and project
team on consulting engagements. Focused on non-labor cost reduction
and clinical resource management.
McFaul and Lyons (a Johnson & Johnson company), Irvine, CA
1993 - 1995
A healthcare consulting firm.
Project Manager: Developed and implemented recommendations to reduce
hospital supply expenses through Value Analysis. Led educational
retreats and facilitated multi-disciplinary teams to promote product
standardization and decreased utilization. Managed five - seven clients
simultaneously.
Nellcor Puritan Bennett, Pleasanton, CA
1989 - 1993
A national medical device monitoring equipment company.
Clinical Consultant: Conceptual and technical education at national
level to increase market share. Supported two sales representatives and
collaborated with OEM and license partner's representatives to increase
sensor sales. Monitored local research sites, and field tested new
products for Marketing and Engineering. Selected to train new Clinical
Consultants, Product Managers, Sales Representatives and Technical
Support Representatives. Participated in the development of an
orientation manual. Received President's Award for Performance
Excellence in 1991 and 1992, Customer Support Award in 1991 and
Educational Excellence Award in 1993.
Support Systems, Int'l (Hill-Rom), Los Angeles, CA 1987 -
1989
Specialty rental beds
Clinical Consultant, Sales Consultant: Responsible for sales in
assigned territory.
Education, Professional Affiliations and Honors
MBA, California State University Fullerton; BA, University of California
Riverside; AA, Riverside City College (RN); California-licensed Registered
Nurse (RN Re-entry course, UCSD, 2007)
Six Sigma Green Belt
Certification - Intermountain Healthcare in Advanced Healthcare Delivery
Improvement (Project posted at www.ihc.com/alumniprojectfiles/2003-046.pdf)
Certification - Institute for Healthcare Improvement, Breakthrough Series
College
Former Board of Directors, American Association of Critical Care Nurses
(Los Angeles chapter)
Critical Care Nurse - Presbyterian Intercommunity Hospital; Riverside
Community Hospital 1979-1983.
Miller Heiman Strategic Selling and Conceptual Selling
Certified Professional in Healthcare Quality (CPHQ)
Successful grant application writer for hula school from the Alliance for
California Traditional Arts Recipient, Healthcare Communicators Finest
Awards, two Gold Awards, 2003
National Public Speaking Engagements
American Transportation and Logistics Association, 2005
Premier Annual Breakthroughs Conference, 2004, 2005, 2006
Association of Operating Room Nurses (AORN), 2004, 2006, 2007
OR Business Manager, 2005
American Association of Healthcare Resource Managers, 2003, 2005
Institute for Healthcare Improvement Annual Forum, 2002
Arthur Andersen: Advanced Healthcare Industry Symposium, 1996
American Association of Critical Care Nurses, National Teaching Institute,
1993
National Critical Care Institute of Education, 1991 - 1993, 1995
National Nurse Manger's Update, 1992 - 1993
American Society of Post Anesthesia Nurses, 1992
American Nurse Association, 1992
Publications
"Evaluating Mergers as a Strategic Option: The Case of Hospitals", Journal
of Management Medicine, Volume 6 Issue 4 1992
"Medical Rationing as a Health Care Strategy", Health Manpower Management,
Volume 23 Issue 6 1997
References available upon request
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