Management Project
Resume:
JERRY L. WALTERS
**** ********* **** ~ Murrayville, Georgia 30564
************@*********.***
QUALIFICATIONS SUMMARY
Professional Services Delivery ~ Program Management ~ Network
Infrastructure Operations
Performance driven Information Technology leader with comprehensive
experience delivering professional services and projects to support network
infrastructure, technical operation and web enabled systems. Expertise in
systems analysis and documentation to support companywide initiatives
including third party integration and software development teams.
Background includes streamlining operations through automation of
processes. Hands-on leader well versed in delivering projects and programs
from charter, through requirements and service delivery. Superior
communicator with an innate ability to bridge the gap between business
sponsors and technical solutions.
CORE COMPETENCIES
. IT Delivery Management
IT Outsourcing
Regulatory Compliance
Governance
ITIL
Strategic Planning
Data Center Operations
Virtualization
Disaster Recovery
Business Continuity
Process Improvement
Vendor Management
Contract Negotiations
P&L / Budgeting
Relationship Management
Project Management
Cost Containment
Team Building
Program Delivery
Executive Leadership
Rationalization
PROFESSIONAL EXPERIENCE
OPTIMUS HOLDING COMPANY, LLC, Atlanta, Georgia 2005 - 2009
Vice President, Managed Service ~ Corus360 (2007 - 2009)
. Led Network Infrastructure and Technical Operations with 400+ employees
for $150 million global holding company focused on secondary hardware
markets along with Value Added Reseller (VAR) IT Services.
. Re-engineered division to provide managed services for service desk, desk
side support, network management and data center operations. Generated
$1.5 million in annual sales revenue in first year of operations.
Managed Services included iSeries/AS/400 managed hosting services as
subcontractor of IBM Global Services.
. Reduced expenses $1 million by implementing IT governance controls around
project and budget prioritization.
. Championed vendor operations management due diligence initiative reducing
expenses $200,000 annually through developing IT Vendor Management
standardization for service providers.
. Identified streamlined solution for cost control across software and
hardware licenses realizing $460,000 savings due to Software as a Service
(SaaS) replacement program. Leveraged Not for Resale (NFR) as the core
solution.
. Delivered programs and projects supporting business infrastructure
initiatives. Measured success across profitability, implementation
deliverables and end user satisfaction.
. Provided project status updates and metric reporting to leadership team
and key business sponsors.
. Implemented staff mentoring program to development leadership skills in
direct reports.
. Implemented new Warehouse Management System that reduced annual warehouse
operating expense by over $100,000.
JERRY L. WALTERS Page Two
PROFESSIONAL EXPERIENCE
(Continued)
Principal Consultant ~ Optimus Solutions (2005 - 2007)
. Led cross-functional project team to implement SOX compliant, ITIL
framework for Fortune 40 specialty retailer comprising Incident, Problem,
Change, Release and Configuration Management controls.
. Prepared ongoing test strategy and business use cases across IT projects
of North American division for German Automobile company.
. Communicated status and updates across key stakeholders and software
development teams utilizing change management controls.
. Created weekly communication vehicle for leadership team to track project
status, budget issues, problem management and key milestones.
. Developed risk mitigation solutions along with problem management
protocols for escalation and root cause analysis.
. Improved business processes and operations supporting Oracle Reports
implementation within Enterprise Development Services division. Project
supported US Top 10 Bank.
VALUBOND, INC., Atlanta, Georgia 2000 - 2005
Vice President, Technology
. Oversaw Information Technology Operations for $33 million eCommerce,
fixed income trading platform in a start-up environment.
. Managed Network Engineering, Desktop Support, Telecommunication and
Production Operations. Led technology due diligence efforts for platform
merger of two acquisitions.
. Aligned IT department's technology plan with corporate mission, vision
and strategic goals and objectives.
. Prioritized and scheduled programming activities and application changes
with technology business owners.
. Ensured initiative development was based on client requirements and
projects had successful implementation strategies.
. Coordinated the development, implementation, and evaluation of hardware
and software systems maintaining reliability, security, accessibility,
and redundancy of infrastructure with 99.5% system uptime.
. Implemented continuous improvement processes that met or exceeded
customized programs for the end user and administrative requirements.
Developed disaster recovery and business continuity plan maintaining
regulatory compliance.
. Provided leadership and vision in implementing IT solutions for
educational and training computing needs.
. Led migration effort transitioning from Sun/Solaris to HP/RedHat reducing
expenses $250,000 annually.
. Realize $140,000 cost savings by negotiating network and service provider
contracts including punitive SLAs.
JERRY L. WALTERS Page Three
PROFESSIONAL EXPERIENCE
(Continued)
ULTIMATE DATACOM, INC., Atlanta, Georgia 1999 - 2000
Vice President, Senior Consultant
. Integrated business process re-engineering efforts for implementation of
corporate and production Windows (UNIX) environment supporting online
transaction processing (OLTP) fixed income trading system.
. Implemented outsourced IT contract operations focused on help desk,
LAN/WAN administration, application support and technical operations.
. Championed Change Control operations including procedure development and
implementation.
ACE USA, WESTCHESTER FIRE INSURANCE, Atlanta, Georgia 1991 - 1999
Assistant Vice President, Technology Services
. Led US Operations for Information Technology supporting international
insurance conglomerate. Managed voice and data communications, system
integration, emerging technologies and enterprise architecture.
. Directed technology platform conversion and merger effort throughout
integration from Xerox Financial Services to ACE Limited.
. Launched six remote office development projects comprising design,
construction and technology integration phases with $3 million project
budget. Managed scope, deliverables and deployment.
. Migrated network from Novell and Token Ring to Microsoft and Ethernet.
Transitioned platform to client server solution reducing IT delivery
expenses $750,000 annually.
. Served as key leader and business sponsor for Managed Services contract
with IBM and GE Capital for IT Operations division.
ALEXANDER & ALEXANDER CONSULTING GROUP, Atlanta, Georgia 1991
Systems Manager
ELECTROLUX CORPORATION, Atlanta, Georgia
1988 - 1991
Senior Networking Programmer, Analyst
SUNTRUST BANK, Atlanta, Georgia 1981 -
1988
PC Systems Specialist
EDUCATION
GEORGIA STATE UNIVERSITY, (Atlanta, GA)
Completed three years of Bachelor degree in Finance and Computer
Information Systems
TECHNICAL SKILLS
OPERATING SYSTEMS: UNIX, Windows (all versions), OS/400, UNIX, Linux,
Solaris, AIX
NETWORKING: Cisco, Juniper, NetScreen, F5, Foundry, VoIP, VPN
SOFTWARE APPLICATIONS: BlackBerry Enterprise Server, Exchange, SharePoint,
MS/SQL, MS/CRM, Office, Visio, Oracle, Notes, SalesForce.com, JAVA, C++,
Perl, WMS
UTILITIES: VMWare, NeverFail, BackupExec, SpiceWorks, SolarWinds, WebSense,
NetIQ, SCOM, DoubleTake, Symantec, Level Platforms, SilverBack[pic]
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