Customer Service Sales Representative

Tim E. Dowling

**** **** ******* ** ** ● Kalamazoo, Mi 49048 ● 269-***-**** ● ************@*****.***

HIGHLIGHTS OF SKILLS:

• Strong configuration knowledge of Windows Operating Systems, Windows, Server 2003, and

Linux Systems.

• Setup and configure network printers.

• Manage active directories.

• Strong written and verbal communication skills.

• Excellent problem solving skills.

• Self motivated.

• Outstanding customer service background.

• Ability to work well in a group environment.

• Willing to continue my growth in the IT industry.

EDUCATION:

ITT Technical Institute, Grand Rapids, MI

Associates of Applied Science Degree in Computer Network Systems

Graduation: June 2010

Excellent Attendance

Courses Completed:

Operating Systems Linux Operating System

Intro to Computer Programming Networking Application Services & Security

Microsoft Desktop Operating System Linux System Administration

Structured Cabling WAN Technology & Application

Database Development Network Technology & Service Integration

Network Standards & Protocols

Microsoft Network Operating System

WORK HISTORY:

Harding’s Market April 2009-Present

Grocery Clerk: Stock shelves, Carryout groceries, Food service, Register operation, Customer

assistance and Maintain clean and orderly work environment.

United Dairy Farmers April 2000-October 2007

Sales Representative: Provided Customer and Store support for 40 different accounts within

Southwest Michigan. Ordered, Stocked and Rotated product, Set up weekly and monthly sale

prices.

Meijer Inc. September 1994-April 2000

Grocery clerk: Responsible for maintaining full shelf conditions, and customer satisfaction.

Accountable for store cleanliness.

Contact this candidate